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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is Alpine Ski House, a small manufacturer of winter sportswear.
Company Background
Alpine Ski House sells sportswear to outlets in the United States and Canada. Alpine Ski
House has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Alpine Ski
House purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Alpine Ski House purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Alpine Ski House plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need to recommend the most appropriate licensing program for Alpine Ski House.
What should you recommend?

A) Select License
B) Open Volume
C) Enterprise Agreement
D) Component Enterprise Agreement with only the Office Professional and Windows
Professional components
E) Open Business

2. Which licenses or agreement types provide downgrade rights? (Choose all that apply.)

A) all Open License agreements
B) all Select License agreements
C) any agreement that includes Software Assurance
D) all Full Package Product
E) all OEM licenses

3. You are a licensing specialist. Your customer is Lucerne Publishing, which is a book publishing company.
Company Background
Lucerne Publishing has 75 employees. The company departments are sales, accounting, and human resources (HR).
Network Description
Employees use several versions of Microsoft Windows and Microsoft Office. Six users need Microsoft Project Professional. Eight users need Microsoft SharePoint Portal Server.
The software and hardware refresh cycle is four years.
Current Licensing Solution
The company acquired all hardware and software through an Original Equipment
Manufacturer (OEM) five years ago.
Business Goals
The company plans to upgrade all desktops to the latest versions of Windows and Office.
The budget is sufficient to achieve this goal.
End of repeated scenario
You need to recommend the desktop licensing solution that offers the greatest discount level for Lucerne Publishing. What should you recommend?

A) Original Equipment Manufacturer (OEM)
B) Open Volume
C) Full Package Product (FPP)
D) Open Business

4. You are a licensing specialist. Your customer is Lucerne Publishing, which is a book publishing company.
Company Background
Lucerne Publishing has 75 employees. The company departments are sales, accounting, and human resources (HR).
Network Description
Employees use several versions of Microsoft Windows and Microsoft Office. Six users need Microsoft Project Professional. Eight users need Microsoft SharePoint Portal Server.
The software and hardware refresh cycle is four years.
Current Licensing Solution
The company acquired all hardware and software through an Original Equipment
Manufacturer (OEM) five years ago.
Business Goals
The company plans to upgrade all desktops to the latest versions of Windows and Office.
The budget is sufficient to achieve this goal.
End of repeated scenario
You need to recommend the most appropriate licensing solution for Windows and Office.
What should you recommend?

A) Original Equipment Manufacturer (OEM)
B) Open Volume
C) Full Package Product (FPP)
D) Open Business

5. You are a licensing specialist. Your customer is Consolidated Messenger, a messenger company.
Company Background
Consolidated Messenger has 120 employees who work in the companys office in Toronto.
The company recently acquired another messenger company that has 35 employees who work in an office in Montreal and five employees who are field sales representatives.
Consolidated Messenger anticipates a 75 percent increase in sales over the next two years.
Network Description
The Toronto office of Consolidated Messenger has 120 desktops that run Microsoft
Windows 2000 Professional. One hundred of the desktops run Microsoft Office 2000
Standard and 20 run Office XP Professional. The Toronto office also has a single server, which runs Windows 2000 Advanced Server.
The Montreal office of the newly acquired company has a single server, which runs
Microsoft Small Business Server 2000. The office also has 35 desktops that run Windows 98 and Office 97.
The sales representatives connect to the server remotely by using Terminal Server.
Current Licensing Solution
Consolidated Messenger acquired licenses through an Open Business agreement.
The Montreal company purchased software through retail channels and OEM.
Business Goals
The IT manager at Consolidated Messenger has the following goals:
Upgrade Windows 2000 Server to Windows Server 2003.
Standardize both offices on the same desktop software.
Deploy Windows Server 2003 at the Montreal office.
Manage and track all software licenses for both companies.
Deploy Microsoft Exchange Server in both offices within two years.
Due to budget constraints, Consolidated Messenger seeks a solution that can help the two companies stay current without making large software purchases.
End of repeated scenario
You need to recommend the most appropriate software acquisition model for Consolidated
Messenger.
What should you recommend?

A) Software for all of the companys servers and desktops should be acquired by the
Toronto office.
B) Software for the Toronto office should be acquired by the Toronto office. Software for the Montreal office and for the sales representatives should be acquired by the Montreal office.
C) Software for the Toronto office should be acquired by the Toronto office. Software for the Montreal office should be acquired by the Montreal office. The sales representatives should acquire their software as needed.
D) Software for the server and the desktops in the Toronto office should be acquired by the
Toronto office. All desktop software for the Montreal office should be acquired by the
Montreal office.

Solutions: