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Microsoft Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Sample Questions:
1. You are a licensing specialist. Your customer is Northwind Traders, a small manufacturer of winter sportswear.
Company Background
Northwind Traders sells sportswear to outlets in the United States and Canada. Northwind
Traders has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Northwind
Traders purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Northwind Traders purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Northwind Traders plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need to ensure that Northwind Traders is using the most appropriate software for its business. Which additional product should you recommend?
A) Microsoft MapPoint 2004
B) Microsoft Live Meeting
C) Microsoft Customer Relationship Management
D) Microsoft Project Server 2003
2. You are a licensing specialist. Your customer is Litware, Inc., a large company that has
15,000 employees.
Company Background
Litware, Inc. has 15 locations in North America and six locations in Europe and Asia. The companys two divisions are the custom software division and the hosting services division.
Both divisions are experiencing significant sales growth.
The custom software division creates custom software solutions that account for 75 percent of the total revenue for Litware, Inc. The hosting services division offers Microsoft
Exchange and Web hosting services for customers around the world. The company frequently adds 1,000 developers and testers for up to 28 months to work on specific projects.
Network Description
The custom software division creates highly integrated solutions by using Microsoft SQL
Server. The solutions must be delivered and deployed by using custom installation media.
In the past, Litware, Inc., purchased SQL Server through Full Package Product (FPP). This purchasing method no longer meets the companys solution deployment needs.
The hosting services division has one server farm that contains 500 servers. These servers run Microsoft Windows Server, Microsoft Exchange Server, Microsoft Operations Manager
Server, Microsoft Systems Management Server, and Microsoft Internet Security and
Acceleration Server. These applications are licensed through the companys current Select
License agreement.
Current Licensing Solution
Litware, Inc. has no established purchasing procedures. Each location has a different set of desktop products.
The offices in Europe and in Asia acquire software licenses under Open License and
FPP purchases. The offices do not have Software Assurance for the servers or the desktops.
The offices in North America acquire software licenses through a Select License agreement that has Software Assurance for the servers.
Business Goals
The companys executive team suspects that the various locations do not keep track of software purchases and could not prove ownership if the company is audited. The team wants to standardize all desktops.
End of repeated scenario
You need to recommend the most appropriate licensing solution for the server farm. Which solution or solutions should you recommend? (Choose all that apply.)
A) Windows Server and Exchange Server should be licensed through an Enterprise
Subscription Agreement.
B) Windows Server and Exchange Server should be licensed through the Independent
Software Vendor (ISV) Royalty Licensing program.
C) Operations Manager Server, Systems Management Server, and Internet Security and
Acceleration Server should be licensed under the current licensing agreement.
D) Windows Server and Exchange Server should be licensed through a Services Provider
Licensing Agreement (SPLA).
E) All products should be licensed through a Services Provider Licensing Agreement
(SPLA).
F) All products should be licensed through an Enterprise Subscription Agreement.
G) All products should be licensed under the current licensing agreement.
3. You are a licensing specialist. You have a customer in England who is interested in
Software Assurance.
You need to identify the cost per year of Software Assurance for Systems, Applications, and Servers licenses for your customer.
Which cost should you identify?
A) 25 percent of the Systems license price, 29 percent of the Applications license price, and 29 percent of the Servers license price
B) 25 percent of the Systems license price, 29 percent of the Applications license price, and 25 percent of the Servers license price
C) 29 percent of the Systems license price, 29 percent of the Applications license price, and 25 percent of the Servers license price
D) 29 percent of the Systems license price, 25 percent of the Applications license price, and 25 percent of the Servers license price
4. You are a licensing specialist. Your customer is City Power & Light, a company that manufactures and sells electrical devices.
Company Background
The company headquarters are in Tampa, Florida. The company has one retail store in
Tampa and one retail store in Miami. The information technology (IT) department in Tampa manages the software for all locations.
Network Description
The company has 400 employees who use 400 desktops. The desktops run either
Microsoft Windows 98 or Windows 2000 Professional. The employees use Microsoft
Exchange Server 5.5 for e-mail. The network contains 15 server computers that run
Windows NT Server 4.0. One hundred users access four single-processor servers running
Microsoft SQL Server 7.0.
Business Goals
The IT department has the following goals:
Upgrade the Windows 98 desktops to Microsoft Windows XP Professional.
Standardize all servers so that they use the same software.
Upgrade the 400 desktops to Windows XP Professional.
Upgrade the e-mail server to Exchange Server 2003, and implement Microsoft
Outlook Web Access.
Upgrade the SQL servers to SQL Server 2000.
Ensure that no unlicensed Microsoft software is being used.
City Power & Light plans to hire five new developers to work on internal applications. The company needs to acquire Microsoft Visual Studio for the new developers.
City Power & Light also needs to upgrade all computers for the lowest possible cost. The company has only enough budget to upgrade half of the desktops and servers. The software refresh cycle is five years.
End of repeated scenario
You need to recommend the most appropriate software acquisition model for City Power &
Light. What should you recommend?
A) Software for both locations should be purchased by a third party.
B) All software should be purchased by the headquarters.
C) Software should be purchased by individual departments.
D) Each location should purchase their own software.
5. The following seven questions all present the same scenario.
For your convenience, the scenario is repeated in each question. Each question presents a different goal, question sentence, and answer choices, but the text of the scenario is exactly the same in each question in this section.
You are a licensing specialist. Your customer is Contoso Pharmaceuticals, a growing pharmaceutical company.
Company Background
Contoso Pharmaceuticals has two divisions in the United States, one division in
Switzerland, and two divisions in England. The company is purchasing a small competitor in Germany that has a Select License agreement at Level A for applications and systems.
The agreement includes Software Assurance Membership.
In the past year, Contoso Pharmaceuticals expanded much more rapidly than it had anticipated. The companys growth will likely continue. Additional competitors might be acquired.
Network Description
The Contoso Pharmaceuticals network contains 11,500 desktops. The desktops run
Microsoft Windows XP Professional. Desktops in most locations run Microsoft Office
Professional. Desktops in some locations run third-party applications. The company network contains Microsoft Exchange servers and Microsoft Windows servers.
Current Licensing Solution
Contoso Pharmaceuticals holds a Select 6.x License agreement. When the company entered the Select License agreement, the number of forecasted purchases qualified
Contoso Pharmaceuticals for the Level B discount in applications and systems. As the company approaches its first anniversary, it has accumulated 20,000 points in the
Applications pool and 12,000 points in the Systems pool.
Business Goals
Each division plans and budgets its own software purchases. This purchase model works for Contoso Pharmaceuticals, but the executive team wants to look for ways to optimize the companys information technology (IT) investments and to ensure a more predictable budget.
The executive team is evaluating whether it should manage the IT environment and budget for the entire enterprise and standardize all desktops to use the same applications and operating systems. The team wants to save money and to ensure that collaboration among divisions and locations is more efficient. The team does not know if the benefits of standardization will outweigh the costs of training end users and the IT department to use the new software.
End of repeated scenario
You need to recommend the most appropriate licensing solution for Contoso
Pharmaceuticals. What additional information do you need about the German company?
A) the current software acquisition process
B) the number of desktops
C) the number of employees
D) the version of Windows that the companys servers run
Solutions:
Question # 1 Answer: C | Question # 2 Answer: C,D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |