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Apple OS X Support Essentials 10.8 Sample Questions:

1. How do you start up an OS X Mountain Lion computer in single-user mode?

A) Hold down Command-S while the computer restarts.
B) Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.
C) Start up from the Mountain Lion Recovery system partition, and enter the command reboot single in Terminal.
D) Hold down Shift-Option while the computer restarts.

2. You are logged into a MacBook Pro as a standard user. How can you display the OS X Mountain Lion build number?

A) Type build_number in Spotlight, and then scroll through the resulting information until the build number is revealed.
B) Choose Software Update from the Apple menu, and then choose Build Number from the Update menu.
C) Choose About This Mac from the Apple menu, and then click the text directly under OS X until the build number is revealed.
D) In the General pane of System Preferences, click the Info disclosure triangle to reveal the build number.

3. How do you reset the printing system in OS X Mountain Lion?

A) Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
B) Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.
C) Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
D) Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.

4. If you did not store the recovery key with Apple, and you lose the FileVault-enabled account passwords AND the recovery key, there is no way to recover user data on a FileVault-encrypted volume.

A) True
B) False

5. Which process will let you start up a Mac in target disk mode?

A) Open the Startup Disk preferences, click Target Disk Mode, and then click Restart.
B) Hold down the Option key on the keyboard as the Mac starts up, until a dialog appears, then select Target Disk Mode from the dialog.
C) Hold down the S key on the keyboard while the Mac starts up, then enter the command reboot target.
D) Start up from the OS X Recovery partition, choose Target Disk Mode from the Startup Disk menu, and restart the Mac.

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