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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. The line of business (LOB) Services Product Manager has asked you to implement a solution that monitors the actual resource utilization of your company's private cloud infrastructure.
This solution should gather actual statistics of utilization and relate them back to the actual infrastructure costs to show the realized cost to run the vApp within the company's private cloud.
Which software solution would best fit the requirements of the LOB Services Product Manager?

A) VMware vCenter Chargeback
B) VMware vCenter Operations
C) VMware vCenter Configuration Manager
D) VMware vCloud Director

2. You are reviewing an organization's IT decision making processes in preparation for ITaaS. IT has a history of implementing technologies and solutions that don't meet the needs of the enterprise. What would you recommend to solve this problem?

A) Services should align to business objectives and be implemented through orchestration
B) Services should align to business objectives and be placed in a service catalog
C) Services should align to IT goals and be placed in a service catalog
D) Services should align to IT goals and be implemented through orchestration

3. You are a cloud consultant recently assigned to help an international pharmaceutical manufacturer implement ITaaS. The company has a well-staffed, highly technical IT organization.
There are concerns that implementing ITaaS will be met with resistance, because the IT group may feel that their job security is threatened.
You are seeking an individual within the organization to fill the role of Executive Sponsor for the ITaaS transformation project. Which individual would be the best candidate to fill this role?

A) A senior Finance executive with a familiarity of ITaaS, who is focused on cost savings possible with ITaaS
B) The Vice President of Operations, who is a good communicator and understands ITaaS as it relates to the business
C) A member of the Board of Directors, who holds a high enough position in the organization to drive change
D) The CIO, who has close ties to the IT organization and is focused on emerging technologies for ITaaS

4. The first phase of new ITaaS service introduces the offering to 10% of the engineering organization. The IT organization leverages the management tools used in their traditional data center processes to provide visibility into silos and control of the infrastructure. They also have adapted some ITSM concepts as a framework for their management practices.
During the initial phase of the service deployment, a problem was encountered in one of the VMs.
The IT organization is concerned about the extensive amount of time and resources spent determining the cause of the issue.
What is the most likely reason it takes more time than expected to resolve the problem?

A) The complex nature of orchestration and automation makes problem identification and root cause analysis unlikely.
B) The expertise of the service desk personnel is inadequate to properly handle service related issues
C) The legacy management tools do not have the capability to provide a holistic view of the service instance
D) The cultural hurdles that span organizational silos have not been addressed and resolved.

5. A small company has been using a public cloud IaaS provider for several months. During this time the company has seen significant growth in revenue. This growth has triggered a surge in hiring, which has forced the company to repeatedly purchase additional services at premium cost from their CSP.
The company has leased a data center and started designing a cloud infrastructure to deploy a private cloud environment. The underlying hypervisor technology they chose is different than that of the CSP. Once the initial infrastructure has been implemented, they will transition to a hybrid cloud model. New services will only be deployed in the private cloud.
A new CIO has just been hired, but has little experience with cloud computing. You are a Cloud Architect who has been asked to consult on several areas of concern.
The first service must be deployed in the private cloud within the next month. The CIO does not want to rely solely on the existing single sign-on solution hosted in the public cloud, because network disruption between the clouds would impact user access.
What is the best option for an interim single sign-on solution that can be replaced once the private cloud is fully implemented?

A) Identity Provider
B) Public Key Infrastructure
C) SAML
D) OAuth

Solutions: