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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)

A) Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.
B) Users assigned to the disabled business unit will be reassigned to the root business unit.
C) Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
D) Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.

2. You import one managed solution and two unmanaged solutions into a Microsoft Dynamics CRM 2011 organization. In each imported solution, the display name for the Account entity has been changed. None of the three display names are the same. After you publish all customizations, which display name will be shown to users?

A) the display name from the last solution published
B) the default display name Account
C) the display name from the managed solution
D) the display name from the first solution published

3. In Microsoft Dynamics CRM 2011, you import a managed solution that includes a custom entity named Locations. All the customization capabilities for the Locations entity other than Can Change Additional Properties are set to False. Which of the following new items can be created for the Locations entity?

A) Fields
B) Forms
C) Charts
D) Views

4. Users in a Microsoft Dynamics CRM 2011 organization run Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Which of the following Outlook settings are managed by the Microsoft Dynamics CRM system settings? (Choose all that apply.)

A) the interval between sending of Microsoft Dynamics CRM email messages
B) the synchronizing client
C) the process of updating parent accounts when contacts synchronize
D) minimum times for synchronization processes

5. In Microsoft Dynamics CRM 2011, which of the following many-to-many (N:N) relationships can you create between entities? (Choose all that apply.)

A) manual
B) parental
C) referential
D) native

Solutions: