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Pegasystems Certified Lead System Architect (CLSA) 6.2V2 Sample Questions:

1. An architect wishes to route an assignment to the operator with a title of "Contractor" with the highest French skill rating. What approach is the most appropriate? (Choose One)

A) Use the standard "ToSkilledGroup" router, configured with the appropriate skill and job title
B) Use a custom router activity configured to execute a report definition that filters and sorts based on title and skill respectively
C) Use the standard "ToWorklist" router, configured to route to the value of pyReportContentPage.pxResults(1).pyUserIdentifier, which is populated by the previous flow action
D) Use a custom router activity that retrieves a list of all operators using obj-browse and then apply a decision table to filter by contractor

2. Review the following requirement:
A claims application has as part of its process a step that sends a letter to an individual. After the letter is sent, the claims adjuster cannot do anything to the claim for 28 days. After those 28 days, the next step is for the claims adjuster to review the case details and make a processing decision. During those 28 days, the individual who received the letter may call up the front office and provide new information about the claim at which point the 28-day hold is lifted and the work is routed to the adjuster for the decision. The business says in most cases this call does not occur and the 28 days lapses.
Given the information provided, which design is most appropriate? (Choose One)

A) After the letter is sent, route the work to a "pending" workbasket and place an SLA on it for 28 days. After the 28 days resume/move the flow to the decision step. After processing theupdate resume/move the flow to the decision step. Create a search screen for the front office to find and update work if a call comes in
B) After the letter is sent, route the work to a "pending" workbasket and place an SLA on it for 28 days. After the 28 days resume/move the flow to the decision step. At the same time spinoff an assignment to the front office to update work if a call comes in. After processing the update resume/move the flow to the decision step
C) After the letter is sent, use a split join to route the work to both the front office and adjuster. Place a 28-day SLA on the front office assignment to resume the flow if the 28 days lapses with no call
D) After the letter is sent, route the work to the front office to allow for the updating of the item if and when the call is made. Place a 28-day SLA on the work. If the SLA fires resume/move the flow to the decision step

3. A PRPC Human Resources application is built to manage Benefit Enrollment.
Cases include the following:
-EnrollMedical (created when an employee enrolls in a Medical plan)
-EnrollDental (created when an employee enrolls in a Dental plan)
-EmployeeBenefits (created for each employee to manage the overall benefits; EnrollMedical is run first, followed by EnrollDental)
What are the likely classes for these case types and what are the likely case relationships between them? (Choose One)

A) MyCo-FW-BenefitEnrollment-Work-EmployeeBenefits (not a subcase)
MyCo-FW-BenefitEnrollment-Work-EnrollMedical (subcase of MyCo-FW-BenefitEnrollment-Work-EmployeeBenefits) MyCo-FW-BenefitEnrollment-Work-EnrollDental (subcase of MyCo-FW-BenefitEnrollment-Work-EnrollMedical)
B) MyCo-FW-BenefitEnrollment-Work-EmployeeBenefits (subcase of MyCo-FW-
BenefitEnrollment-Work)
MyCo-FW-BenefitEnrollment-Work-EnrollMedical (subcase of MyCo-FW-
BenefitEnrollment-Work-EmployeeBenefits)
MyCo-FW-BenefitEnrollment-Work-EnrollDental (subcase of MyCo-FW-BenefitEnrollment-
Work-EmployeeBenefits)
C) MyCo-FW-BenefitEnrollment-Work-EmployeeBenefits (not a subcase)
MyCo-FW-BenefitEnrollment-Work-EmployeeBenefits-EnrollMedical (subcase of MyCo-
FW-BenefitEnrollment-Work-EmployeeBenefits)
MyCo-FW-BenefitEnrollment-Work-EmployeeBenefits-EnrollDental (subcase of MyCo-FW-
BenefitEnrollment-Work-EmployeeBenefits)
D) MyCo-FW-BenefitEnrollment-Work-EmployeeBenefits (not a subcase)
MyCo-FW-BenefitEnrollment-Work-EnrollMedical (subcase of MyCo-FW-
BenefitEnrollment-Work-EmployeeBenefits)
MyCo-FW-BenefitEnrollment-Work-EnrollDental (subcase of MyCo-FW-BenefitEnrollment-
Work-EmployeeBenefits)

4. In the August 20-24, 2012 period, the operators "Architect2" and "Architect4" create the following number of work items:

An architect wishes to create a report that charts this data as follows:

What is the simplest way to create a report with this chart? (Choose One)

A) Create a Summary View Report
B) Create a Report Definition, grouped by Operator and Creation Date/Time, pivoted by Operator
C) Create a Report Definition Report, without grouping
D) Create a List View Report
E) Create a Report Definition, grouped by Operator and Creation Date/Time

5. Review the following requirement:
As part of a process you would like to display information, such as contact details and organizational affiliation, about the operator that initiated the process. The information is strictly read-only.
Given the above requirements which of the following approaches is most appropriate? (Choose One)

A) Use a declare trigger to copy this information to the work object on each update
B) Use a thread scope declarative page to load the operator
C) Create a page property with the auto populate option selected for the operator
D) Use a linked property for the operator
E) Load the operator as a top-level page in a flow action pre-activity (and remove it later)

Solutions: