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Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. A client wants to replace the Pega 7 logo in the Case Manager and Case Worker portals. Instead of using the company logo, the client wants you to use the logos for each of the company's operating subsidiaries - a user in the ABC subsidiary sees the logo for ABC, and a user in the XY2 subsidiary sees the XYZ logo.
How do you add the logos to the application?

A) Upload each logo to the portal record.
B) Upload each logo to a unique binary file record.
C) Upload each logo to a unique section.
D) Reference each logo in a skin.

2. You want to restrict access to a workbasket to certain users. How do you configure this requirement?

A) Add a privilege to the workbasket record and to the appropriate access role.
B) Add a skill threshold to the workbasket.
C) Add the access role for allowed users to thp workbasket record.
D) Add the access group for allowed users to the workbasket record.

3. While running an application, a user notes that a system exception occurred. Which log do you review to identify the issue?

A) AlertSecurity
B) Pega
C) Alert
D) BIX

4. Consider this business use case:
Responses to customer service requests are required within 24 hours of receipt. Due to seasonal fluctuations, response times may be adjusted at the discretion of business managers.
You create a service level agreement (SLA) to monitor response times. Which solution allows adjusting the response times on demand?

A) Delegate the SLA to the business managers so they can configure seasonal adjustments.
B) Create multiple circumstances of the SLA to account for the seasonal adjustments.
C) Plan a release cycle for updating the SLA for each of the expected seasonal adjustments.
D) Define the response times using property values that are circumstanced to account for the seasonal adjustments.

5. Depending upon the purchase request amount, approvals cascade from the user to a loan officer, then to a directory and finally to a vice president. The loan officer is the user's manager. The director is the loan officer's manager. The vice president is the director's manager.
Which two approaches can you use to configure the cascading approval? (Choose Two)

A) Approval based on Authority Matrix, with a Decision Table rule to determine the approver(s)
B) Approval based on Reporting Structure and when conditions, using each operator's Reporting To manager to determine the approver(s)
C) Approval based on Authority Matrix, with a Decision Tree rule to determine the approver(s)
D) Approval based on Reporting Structure, using the Workbasket manager to determine the approver(s)

Solutions: