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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

A) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
B) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
C) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
D) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

2. Which two configurations do you use to validate the minimum age of a new potential customer in the CollectAccountlnformation assignment step? (Choose Two)

A) Reference the Edit validate rule on the CollectAccountlnformation assignment.
B) Create and Edit Validate rule to check the customer age.
C) Reference the Validate rule on the CollectAccountlnformation flow action.
D) Create a Validate rule to check the customer age.
E) Reference the Edit Validate rule on the CollectAccountlnformation flow action.
F) Reference the Validate rule on the CollectAccountlnformation assignment.

3. Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right.

4. A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
* The credit card is either MoreCash or Vista
* The credit card expires within 60 days
Which set of filtering conditions returns a report with the desired data?

A) Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days.
B) Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days
C) Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equals next
60 days
D) Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today

5. An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery limes and remove courier services that fail to meet delivery metrics. Which two options are required increase managers to update courier service records in production? (Choose Two)

A) Delegate the records for the courier service data type.
B) Create an access group for local wherehouse manager
C) Enable rule checkout for the local wherehous manager
D) Define an approval process for adding and removing courier services.

Solutions: