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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?

A) Place the updated rules into a new ruleset and include the new ruleset in a new version of the application.
B) Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.
C) Place the updated rules into a new ruleset and include the new ruleset in a new application.
D) Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.

2. A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

A) Use the purchase requests column to group the cost centers.
B) Summarize the purchase requests column by count.
C) Filter the results so that the report includes only cost center and purchase requests.
D) Summarize the regional cost centers by count.

3. A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types. Select the case lifecycle design that satisfies this requirement.

A) Add an optional action to the stage that contains the Select Account Type assignment.
B) A user view for requesting information to the Select Account Type assignment.
C) Add a router to the Select Account Type assignment.
D) Add a case-wide optional action.

4. You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5 days. To meet this requirement you need to set the_________.
the service level to 5 days.

A) urgency
B) deadline
C) passed deadline
D) goal

5. You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?

A) Summarize the manager name column.
B) Summarize the case ID column.
C) Group the case ID column.
D) Group the manager name column.

Solutions: