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Microsoft Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Sample Questions:

1. The following five questions all present the same scenario.
For your convenience, the scenario is repeated in each question. Each question presents a different goal, question sentence, and answer choices, but the text of the scenario is exactly the same in each question in this section.
You are a licensing specialist. Your customer is Humongous Insurance, a large insurance company.
Company Background
Humongous Insurance plans to acquire another insurance company that has 40 employees. The other company licenses its products through an Open Business agreement.
Network Description
The Humongous Insurance network contains 750 desktops and 70 servers. The company uses a variety of Microsoft desktop and server technology.
Current Licensing Solution
The 70 servers are licensed as additional products under an Enterprise 5.x Agreement that will expire in two months.
Business Goals
In six months, the company plans to deploy four dual-processor servers that run SQL
Server in an active/passive failover cluster configuration. These servers will allow employees to access customer information by using the Internet.
The information technology (IT) department needs to be able to get training or assistance in using the network infrastructure. The department also needs an easy way to maintain the latest Microsoft server technology.
End of repeated scenario
You need to recommend the most appropriate licensing solution for Humongous Insurance.
What should you recommend?

A) Select License
B) Open Value
C) Enterprise Agreement
D) Open Business

2. You are a licensing specialist. Your customer is City Power & Light, a company that manufactures and sells electrical devices.
Company Background
The company headquarters are in Tampa, Florida. The company has one retail store in
Tampa and one retail store in Miami. The information technology (IT) department in Tampa manages the software for all locations.
Network Description
The company has 400 employees who use 400 desktops. The desktops run either
Microsoft Windows 98 or Windows 2000 Professional. The employees use Microsoft
Exchange Server 5.5 for e-mail. The network contains 15 server computers that run
Windows NT Server 4.0. One hundred users access four single-processor servers running
Microsoft SQL Server 7.0.
Business Goals
The IT department has the following goals:
Upgrade the Windows 98 desktops to Microsoft Windows XP Professional.
Standardize all servers so that they use the same software.
Upgrade the 400 desktops to Windows XP Professional.
Upgrade the e-mail server to Exchange Server 2003, and implement Microsoft
Outlook Web Access.
Upgrade the SQL servers to SQL Server 2000.
Ensure that no unlicensed Microsoft software is being used.
City Power & Light plans to hire five new developers to work on internal applications. The company needs to acquire Microsoft Visual Studio for the new developers.
City Power & Light also needs to upgrade all computers for the lowest possible cost. The company has only enough budget to upgrade half of the desktops and servers. The software refresh cycle is five years.
End of repeated scenario
You need to recommend the most appropriate overall licensing solution for City Power &
Light. Which solution should you recommend?

A) Select Agreement with Software Assurance
B) Select Agreement without Software Assurance
C) Open Volume agreement without Software Assurance
D) Open Volume agreement with Software Assurance

3. You are a licensing specialist. Your customer is Proseware, Inc., an online bookstore that has $30 million in annual sales.
Company Background
Proseware, Inc., has a main office in New York and branch offices in the United States,
Greece, and Malaysia. The company anticipates that sales will continue to grow this year.
Network Description
The company network contains 700 desktops that run Microsoft Windows XP Professional.
Two hundred of the desktops run Microsoft Office 2000 Professional, which is covered by
Software Assurance that expires in 13 months. The other 500 desktops run Office 2000
Standard, which is not covered by Software Assurance. The current desktop environment meets the company??s needs.
The network contains 100 Windows NT Server 4.0 servers that run the companys online
Web services. The company wants to upgrade all the servers to Windows Server 2003.
However, there is not enough budget to upgrade this year. The company is considering a
Microsoft Exchange Server 2003 deployment, and it expects to purchase about 20 additional servers during the next three years.
Current Licensing Solution
Proseware, Inc., currently purchases Microsoft software through an Open Volume agreement. In the past, the company made license-only purchases on all server software licenses and did not invest in Software Assurance. Because of the geographical locations of the company offices, managing licenses is difficult.
Business Goals
The chief executive officer (CEO) states that the information technology (IT) department is too busy managing the server infrastructure. The IT department has the following goals:
Increase the security of the network.
Maintain stability in the organizations infrastructure.
Ensure that the technology on new servers is kept current.
Increase the return on IT investments.
The IT department does not have time for basic desktop help desk requests. The department wants to find ways to gain additional technical support from Microsoft on desktop and server products that are purchased.
End of repeated scenario
You need to recommend the most appropriate licensing solution for upgrading the servers to Windows Server 2003. What should you recommend?

A) Open Business with Software Assurance
B) Original Equipment Manufacturer (OEM)
C) Select License with Software Assurance Membership
D) Enterprise Agreement
E) Open Volume with Software Assurance

4. You are a licensing specialist. Your customer is Northwind Traders, a small manufacturer of winter sportswear.
Company Background
Northwind Traders sells sportswear to outlets in the United States and Canada. Northwind
Traders has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Northwind
Traders purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Northwind Traders purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Northwind Traders plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need to recommend the most appropriate licensing program for Northwind Traders.
What should you recommend?

A) Select License
B) Open Volume
C) Enterprise Agreement
D) Component Enterprise Agreement with only the Office Professional and Windows
Professional components
E) Open Business

5. You are a licensing specialist. Your customer is Alpine Ski House, a large ski equipment manufacturer.
Company Background
Alpine Ski House has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows
98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Alpine Ski House currently purchases software through an Open Business agreement. The company finds this agreement difficult to manage and not cost effective. The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database. The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software. He wants to upgrade to the latest versions of SQL Server and Exchange
Server. However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to recommend Software Assurance to help Alpine Ski House meet its business goals. Which two Software Assurance benefits meet the companys business goals?
(Choose two.)

A) Spread Payments
B) Home Use Program
C) New Version Rights
D) Corporate Error Reporting (CER)
E) training vouchers

Solutions: