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Microsoft Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Sample Questions:

1. You are a licensing specialist. You have a customer in England who is interested in
Software Assurance.
You need to identify the cost per year of Software Assurance for Systems, Applications, and Servers licenses for your customer.
Which cost should you identify?

A) 25 percent of the Systems license price, 29 percent of the Applications license price, and 29 percent of the Servers license price
B) 25 percent of the Systems license price, 29 percent of the Applications license price, and 25 percent of the Servers license price
C) 29 percent of the Systems license price, 29 percent of the Applications license price, and 25 percent of the Servers license price
D) 29 percent of the Systems license price, 25 percent of the Applications license price, and 25 percent of the Servers license price

2. You are a licensing specialist. Your customer is Proseware, Inc., an online bookstore that has $30 million in annual sales.
Company Background
Proseware, Inc., has a main office in New York and branch offices in the United States,
Greece, and Malaysia. The company anticipates that sales will continue to grow this year.
Network Description
The company network contains 700 desktops that run Microsoft Windows XP Professional.
Two hundred of the desktops run Microsoft Office 2000 Professional, which is covered by
Software Assurance that expires in 13 months. The other 500 desktops run Office 2000
Standard, which is not covered by Software Assurance. The current desktop environment meets the company??s needs.
The network contains 100 Windows NT Server 4.0 servers that run the companys online
Web services. The company wants to upgrade all the servers to Windows Server 2003.
However, there is not enough budget to upgrade this year. The company is considering a
Microsoft Exchange Server 2003 deployment, and it expects to purchase about 20 additional servers during the next three years.
Current Licensing Solution
Proseware, Inc., currently purchases Microsoft software through an Open Volume agreement. In the past, the company made license-only purchases on all server software licenses and did not invest in Software Assurance. Because of the geographical locations of the company offices, managing licenses is difficult.
Business Goals
The chief executive officer (CEO) states that the information technology (IT) department is too busy managing the server infrastructure. The IT department has the following goals:
Increase the security of the network.
Maintain stability in the organizations infrastructure.
Ensure that the technology on new servers is kept current.
Increase the return on IT investments.
The IT department does not have time for basic desktop help desk requests. The department wants to find ways to gain additional technical support from Microsoft on desktop and server products that are purchased.
End of repeated scenario
You need to recommend the most appropriate licensing solution for upgrading the servers to Windows Server 2003. What should you recommend?

A) Open Business with Software Assurance
B) Original Equipment Manufacturer (OEM)
C) Select License with Software Assurance Membership
D) Enterprise Agreement
E) Open Volume with Software Assurance

3. You are a licensing specialist. Your customer is Northwind Traders, a small manufacturer of winter sportswear.
Company Background
Northwind Traders sells sportswear to outlets in the United States and Canada. Northwind
Traders has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Northwind
Traders purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Northwind Traders purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Northwind Traders plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need to ensure that Northwind Traders is using the most appropriate software for its business. Which additional product should you recommend?

A) Microsoft MapPoint 2004
B) Microsoft Live Meeting
C) Microsoft Customer Relationship Management
D) Microsoft Project Server 2003

4. You are a licensing specialist. Your customer is The Phone Company, a phone equipment manufacturer.
Company Background
The Phone Companys main office is in California. The company recently opened five sales offices in Mexico, Germany, India, Canada, and China. Each sales office has 20 employees.
Network Description
The Phone Company network contains 1,600 desktops that run Microsoft Windows 2000
Professional. Microsoft Project Professional runs on 50 of the desktops. Microsoft Project
Standard runs on 550 of the desktops.
The network contains 50 servers that run Microsoft Windows 2000 Server. In addition, six
SQL servers are licensed per processor. Other applications that are in use vary by location.
The company is planning the following technology changes:
Add Project Standard to all the desktops in the sales offices in Germany, India, and
Canada.
Upgrade 50 servers to Windows Server 2003.
Implement Microsoft Systems Management Server.
Upgrade 300 desktops to Windows XP Professional.
Current Licensing Solution
The Phone Company has an Enterprise Agreement for all of the desktops in the company.
Each sales office acquires its own software and licenses additional products through separate Open Business agreements. Business GoalsThe Phone Company needs to increase efficiency in managing information technology (IT) purchases. The company wants to leverage the combined buying power of all the offices in order to get the best possible pricing. However, the company wants the flexibility of local purchasing, localized technical support, and localized products.
Network security is important to The Phone Company. The company plans to invest to ensure that the infrastructure is as secure as possible. The company realizes that all these plans require training for end users and for IT employees.
End of repeated scenario
You need to recommend the most appropriate licensing solution for The Phone Company.
What additional information do you need?

A) the companys plans for expanding into additional countries
B) the additional server products that the company plans to deploy
C) the expected sales growth during the next three years
D) the software refresh cycle

5. What is the minimum number of qualified desktops that a company must have to qualify for an Enterprise Agreement?

A) 250 desktops
B) 5 desktops
C) 1,500 desktops
D) 500 desktops

Solutions: