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Microsoft Enterprise Voice & Online Services with Microsoft Lync Server 2013 Sample Questions:

1. You have a Lync Server 2013 infrastructure and a Microsoft Exchange Server 2010 Service Pack 2 (SP2) organization. All users are enabled for Enterprise Voice and Unified Messaging (UM). Lync Server and Exchange Server are configured to use DTMF only. Your company owns a phone number range of 1
(425) 555-5001 to 1 (425) 555-5999. You have normalization rules that transform four- digit and 10-digit numbers. You need to ensure that when callers call the company's main phone number, the following occurs:
If a caller dials 0, the call is transferred to the receptionist. If a caller dials 1, the call is transferred to extension number 5001. If a caller waits on the line without dialing a number, the call is automatically transferred to the receptionist. Which settings should you configure? To answer, drag the appropriate settings to the correct caller actions in the answer are a. Each setting may be used once, more than once, or not at all. Additionally, you may need to drag the split bar between panes or scroll to view content.
Select and Place:

2. You install a new server named UM1 that has Exchange Server 2010 deployed. UM1 has the Unified Messaging server role installed.
You need to recommend which actions must be performed to configure a certificate for UM1.
Which five actions should you recommend in sequence? (To answer, move the appropriate five actions from the list of actions to the answer area and arrange them in the correct order.)
Select and Place:

3. You need to prepare the Enterprise Voice infrastructure for E911. Which two cmdlets should you run? (Each correct answer presents part of the solution. Choose two.)

A) Set-CsVoiceConfiguration
B) New-CsVoiceRoute
C) Set-CsPstnUsage
D) Enable-CSPublicProvider
E) New-CsVoiceRoutingPolicy

4. You plan to implement the response group for the support staff and to create the agent groups shown in the following table.

You need to configure the agent groups to meet the response group requirements.
How should you configure each agent group? (To answer, select the appropriate options for each group in the answer area.)
Hot Area:

5. The Los Angeles users have the following call statistics:
Peak call concurrency is 25 percent
Fifty percent of all placed calls are routed to the PSTN.
Thirty percent of all placed calls are internal calls to users in the other offices.
Twenty percent of all placed calls are conference calls.
The average bandwidth for peer-to-peer calls is 65 kilobits per second (Kbps).
The average bandwidth used for conference calls is 100 Kbps.
You need to identify the minimum amount of bandwidth required on the WAN link for the planned implementation of the media gateway in the Los Angeles office. All calls to the PSTN will be routed through the local media gateway in the Los Angeles office.

A) 3.95 megabits per second (Mbps)
B) 7.20 megabits per second (Mbps)
C) 2.25 megabits per second (Mbps)
D) 10.00 megabits per second (Mbps)

Solutions: