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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. HOTSPOT You support Microsoft Lync Server 2013 servers in your customer's company network. You plan to configure Extensible Messaging and Presence Protocol (XMPP) federation with an instant messaging partner. The XMPP federated partner supports only:
-Unencrypted Transmission Control Protocol (TCP) connections for server-to-server XMPP federation and -Server Dialback for identity verification.
You need to configure the negotiation settings for the XMPP federated partner.
Which options should you configure for each negotiation method? (To answer,
configure the appropriate options in the dialog box in the answer area.)

2. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.
B) Run the Remove-CsConferenceDirectory cmdlet.
C) Run the Move-CsConference Directory cmdlet.
D) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.

3. You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Upgrade the operating system to Windows 7 Professional.
B) Install the Lync Audio/Video ActiveX Plugin.
C) Extract the MSI from the executable and run the install.
D) Install Microsoft Silverlight.

4. You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. You specify a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) for the dial-in conferencing access number. You discover that the SIP URI was configured incorrectly. You need to change the SIP URI. What should you do?

A) Run the Set-CsSipResponseCodeTranslationRule cmdlet.
B) Delete the object and recreate the access number.
C) Run the Set-CsDialInConferencingAccessNumber cmdlet.
D) Run the New-CsDialInConferencingDtmfConfiguration cmdlet.

5. You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

A) Avg. jitter: 23ms
B) Avg. round trip: 867ms
C) Packet utilization: 32701
D) Avg. packet loss rate: 0.21%
E) Receive noise level: -56dBoV

Solutions: