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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which three components do you configure in Oracle Service Cloud that are synced to Knowledge Advanced?
(Choose three.)

A) Console roles
B) Web roles
C) Product and Categories
D) Workflows
E) API Roles

2. After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?

A) 50
B) 100
C) 500
D) 1000

3. Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)

A) Assigned account value
B) Access Level
C) Display Position
D) Attachments
E) Product/Category
F) Keywords
G) Status
H) Summary

4. Which statement is true about dashboards?

A) A new dashboard can be scheduled with alerts
B) A new dashboardmust have more than one report.
C) A new dashboard can be created only by dragging existing reports to the dashboard design center.
D) The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.
E) A new dashboard can be created by copying an existing dashboard.

5. Which two queues have manual pull policy? (Choose two.)

A) Manual
B) Round Robin (Logged in)
C) Standard
D) Round Robin (All)
E) Last In First Out (LIFO)

Solutions: