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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?

A) The user cannot delete it because it directly affects the reference document that the translation document is based upon.
B) The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
C) The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.
D) The user needs Admin permission to delete the translated document.

2. Which two statements are true about published reports? (Choose two.)

A) Published reports have filtering option in ribbon.
B) Published reports can be edited.
C) Published reports contain snapshots of data at the time the report is run.
D) Published report data can change automatically when the knowledge base data is updated.
E) Published reports can be shared.

3. Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?

A) StandardFilter
B) Docked filter
C) Fixed filter
D) Restricted Filter
E) Runtime Selectable filter

4. You notice that when a customer searches with the word "mobile", there are irrelevant answers showingunder
"Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

A) Remove irrelevant answers from manually related answers.
B) Delete irrelevant answers from sibling answers.
C) Remove Related Answer Widget from the Customer Portal.
D) Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
E) Block irrelevant answers from learned links.

5. You have created a new article in your knowledge base andyou want it to always appear at the top of the search result page.
What display position should you configure?

A) Place at Top
B) Fixed at Top
C) Place at First
D) Historical usefulness
E) Fix First

Solutions: