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Oracle IT Architecture BPM 2013 Essentials Sample Questions:
1. In a large enterprise BPM Implementation a relatively new role, typically called "process owner", is vital to the success of the program, what is the significance of this role arid why is it so important to the success of the BPM program?
A) Business executives are responsible for enterprise-wide, end-to-end business process, but are not subject matter experts, so it Is necessary to pass day-to-day process operations on to a new role - the process owner.
B) During process engineering, it is important to assign special responsibilities to a lead process architect/analyst for each process to ensurecontinuity throughout the engineering lifecycle: this role is typically called "process owner".
C) A process owner is responsible for the effectiveness of the end-to-end business process (or processes).
True business processes typically span multiple business units requiring an overall owner since line-of-business managers have little incentive to ensure enterprise wide effectiveness of the process as It crosses organizational boundaries.
D) As an organization develops to become "process centric" the role of traditional process performers changes as the BPM system bestows more accountability to, them: in this way they become "process owners" rather than simple participants.
2. Active leadership is the term used to describe the deep level of involvement of business and IT management in BPM. How is this practice most effectively developed in an organization that doesn't currently have It?
A) BPM governance is responsible for identifying new roles; In this case a "process owner" or "champion" should be identified with responsibilities to ensure adequate involvement by all members of BPM leadership.
B) When an organization does not have "active leadership" the only practical option is to set upa management group (such as a program management office) to provide an appropriate form of leadership for BPM rollout.
C) A centralized governance group (such as a CoE) should be empowered and responsible for ensuring effective communication and involvement by all members of BPM leadership.
D) The BPM method recommends deferring this activity to other IT governance practices such as ITIL or COB1T.
3. You ate using the Business Process Selection Framework to determine which business processes are top candidates for automation. However, you discover that the organization does not have any documented or clearly articulated business goals, objectives, or initiatives. Whatisthe way to deal with this situation?
A) The Business Process Selection Framework is not applicable in this case because it requires input ofbusiness goats, objectives, andInitiatives.
B) Set the weight to zero for the Value Alignment Score thereby removing that criteria from the analysis.
C) Thisisnot a problem because the Business Process Selection Framework does not use the business goals, objectives, or initiatives as Input.
D) Create some business goals and objectives based on your understanding of the organization and use them in the Business ProcessSelection Framework.
4. How is Oracle's BPM governance framework related to other IT governance approaches?
A) Oracle's BPM governance is a superset combining BPM-specific needs with all relevant practices from other IT governance frameworks.
B) Oracle's BPM governance is a business concern and as such it is unrelated to IT governance frameworks.
C) Oracle's BPM governance framework is designed to complement other IT governance practices, focusing specifically on BPM concerns.
D) Oracle's BPM governance framework is certified by a number of independent IT industry governance bodies.
5. Which statement defines the term "business process"?
A) A business process is a set of linked activities performed by people and systems that delivers value to internal or external customers.
B) A business process is a set of activities that are triggered in response to a change in any state that indicates a business opportunity, threat, anomaly, or Just a notification.
C) A business process is collaboration between systems and human participants that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet complex business needs.
D) A business processisan automated sequence of human workflow activities, controlled by business rules, providing interfaces for human task management, escalation, and exception handling.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: D |