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Only need to practice for 20 to 30 hours
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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
1. To check the CPU utilization of the Avaya Contact Recorder Server, which two items could you use? (Choose two)
A) The CPU utilization page in the Avaya Contact Recorder web client
B) The windows 2008 Resource Monitor
C) The linux var logs
D) The Linux top command
2. Prior to starting to delete the calls from the calls partition, by default what is the free space that the disk manager will attempt to keep free on the calls partition?
A) 100 MB
B) 1 GB
C) 500 MB
D) 1 MB
3. For Avaya Quality Monitoring, what is the name of the Microsoft SQL database that needs to be backed up?
A) Avaya_QM database
B) Witness database
C) Verint database
D) Wware database
4. A technician has installed an Avaya Quality Monitoring application where each Avaya Quality Monitoring component was installed on a separate server. The technician needs to configure the Avaya Quality Monitoring recording mode on the Avaya Contact Recorder to integrate the Avaya Contact Recorder with the Avaya Quality Monitoring.
Which parameter should be entered under "URL(s) of Quality server(s) to connect to" field?
A) The hostname of the server where the eRecorder component was installed; the same port number that is configured on the voice card in Avaya Quality Monitoring.
B) The hostname of the server where the BDR component was installed; the same port number as it is configured on the Avaya Quality Monitoring under the CTI adapter component related to integration with the Avaya Contact Recorder.
C) The hostname of the server where the BDR component was installed
D) The Fully Qualified Domain Name (FQDN) of the server where the web server component was installed
5. You receive an alarm on Avaya Contact Recorder saying a vacuum will be performed during the next restart, but you cannot afford to have the recorder do this on its next restart.
How can you defer or postpone the vacuum process?
A) Free up space on the /vr Partition.
B) Go to General Setup - - > Recorder and change "Retain call details".
C) Change the default Vacuum interval of 180, using properties file.
D) Go to General Setup - - > Recorder and change "Allow Full Databse Vacuum on startup if required".
Solutions:
Question # 1 Answer: B,D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |