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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:
1. For an Avaya Quality Monitoring Server, which three items should be backed up? (Choose three)
A) eCorder directory
B) Avaya Quality Monitoring Database
C) Avaya Quality Monitoring Windows Register key
D) postgressql directory
2. You have the following servers:
1.Avaya Contact Recorder Master
2.Avaya Contact Recorder Standby
3.Avaya Contact Recorder Slave
4.Centralize Search and Replay Server
What is the correct order for upgrading the Avaya Contact Recorder Servers?
A) 4, 1, 3, 2
B) 1, 3, 2, 4
C) 2, 1, 3, 4
D) 3, 1, 2, 4
3. Which page of the Avaya Contact Recorder Web client is used for SIP recording configuration?
A) General Setup > Meridian Link Services
B) General Setup > Contact Center Interface
C) General Setup > SIP
D) General Setup > Avaya Aura Contact Center Interface
4. Prior to starting to delete the calls from the calls partition, by default what is the free space that the disk manager will attempt to keep free on the calls partition?
A) 100 MB
B) 1 GB
C) 500 MB
D) 1 MB
5. When an Avaya Contact Recording server is installed with more than one Network Interface Card (NIC), what should be set to indicate which NIC to use for Audio and screen content streams?
A) General Setup > Recorder > IP address on this server to use for recordings
B) General Setup > Recorder > Replay Server(s)
C) General Setup > Recorder URL(s) of external port(s) to connect to
D) General Setup > Recorder > Key Management Server
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |
