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Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

1. You are installing the Linux version of an Avaya Contact Recorder, and you have installed the operating system using the required Kickstart script.
Which two accounts should you check before you continue with the application installation?
(Choose two)

A) User account administrator
B) User account: verint
C) User account: witness
D) User account: root

2. Which three key components make up the Avaya Quality Monitoring Server? (Choose three)

A) Avaya Viewer
B) E-Connect Server
C) Database Server
D) Business Driven Recording (BDR) Server
E) E-Recorder Server

3. A technician has installed an Avaya Quality Monitoring application where each Avaya Quality Monitoring component was installed on a separate server. The technician needs to configure the Avaya Quality Monitoring recording mode on the Avaya Contact Recorder to integrate the Avaya Contact Recorder with the Avaya Quality Monitoring.
Which parameter should be entered under "URL(s) of Quality server(s) to connect to" field?

A) The hostname of the server where the eRecorder component was installed; the same port number that is configured on the voice card in Avaya Quality Monitoring.
B) The hostname of the server where the BDR component was installed; the same port number as it is configured on the Avaya Quality Monitoring under the CTI adapter component related to integration with the Avaya Contact Recorder.
C) The hostname of the server where the BDR component was installed
D) The Fully Qualified Domain Name (FQDN) of the server where the web server component was installed

4. Which two Avaya Aura Monitoring Switch types are supported for configuring the system with supported Avaya switches? (Choose two)

A) Alcatel 4000 Switch
B) Aspect Switch
C) Avaya Definity G3/S8300/S8700 Switch
D) Meridian 1/Succession Switch

5. It is strongly recommended to install the RedHat operating system (OS) from the kickstart file (ks.cfg).
When running the kickstart.exe for Avaya Contact Recorder, which three components are necessary to create a ks.cfg file? (Choose three)

A) The IP address of the Network Time Protocol (NTP) server
B) The name of extra RedHat Package Manager (RPM) packages to be installed
C) The /var partition size
D) The IP addresses of the network interfaces
E) The MAC address of the Network Interface Card (NIC) Eth0

Solutions: