Simulate the real exam

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Only need to practice for 20 to 30 hours

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Fast delivery in 5 to 10 minutes after payment

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Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:

1. Which scenarios are ideally suited for the use of the Team Button feature?
(Choose Two)

A) For quick access to communicate with team members.
B) When team members work in different time zones.
C) In environments where team responsiveness is critical.
D) For teams that require high levels of call privacy.

2. What distinguishes the Call Center ACD functionality from traditional call distribution methods?

A) It only allows calls to be routed within the same geographic location
B) It requires manual intervention for each call routed
C) It utilizes complex algorithms to route calls based on predefined rules
D) It restricts the ability to pick up calls from outside one's group

3. Which system feature allows users to quickly initiate calls without entering full phone numbers in Communication Manager?

A) Bridged Call Appearance
B) Abbreviated Dialing
C) Priority Calling
D) Call Transfer

4. Which feature of Communication Manager helps in managing call flows during the absence of primary recipients?

A) Autodial
B) Call Transfer
C) Call Hold
D) Call Coverage

5. What role do Alarms, Error, and Event reports play in troubleshooting Communication Manager?

A) They archive old data for compliance.
B) They provide real-time status of all active calls.
C) They help in identifying and diagnosing system issues.
D) They predict future system errors and failures.

Solutions: