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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which three choices are required for the boot process for a Cisco IP phone? (Choose three.)

A) routing protocol
B) PortFast
C) TCP/IP
D) DHCP services
E) voice VLAN
F) TFTP services

2. Which two directory services are supported by Cisco Unified Communications Manager for Lightweight Directory Access Protocol integration? (Choose two.)

A) Novell eDirectory
B) Sun ONE Directory Server
C) Windows Active Directory 2008
D) iPlanet Directory Server 4.0
E) Open Lightweight Directory Access Protocol 2.1

3. Which three methods can remotely force a Cisco Unified Communications Manager Express phone to reset? (Choose three.)

A) Issue the restart command under the ephone-dn configuration of the phone.
B) Issue the reset H.H.H (mac-address) command telephony-service configuration.
C) Issue the reset command under the ephone-dn configuration of the phone.
D) Issue the reset command under the ephone configuration of the phone.
E) Issue a shutdown, no shutdown command on a switch port that provides PoE to a Cisco phone.
F) Issue the reset H.H.H (mac-address) command under global configuration.

4. Which protocol is used to monitor active voice call quality?

A) RTCP
B) RTP
C) SDP
D) QoS
E) STP

5. A phone is configured with an ephone-dn number of A100. Which CLI command is used in ephone-dn configuration mode to enable the Intercom feature to dial this phone?

A) intercom A100 enable
B) intercom A100
C) intercom number A100
D) intercom extension A100

Solutions: