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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. A new phone has been added to the Cisco Unified Communications Manager server. The phone display shows Your Current Options, but when the New Call softkey is pressed, no dial tone is heard and the call cannot be placed. What could be the cause of this issue?

A) The end user is not associated with the device.
B) An incorrect device pool has been configured on the phone.
C) No calling search space has been configured on the line.
D) An incorrect MAC address has been entered for the new phone.
E) No directory number has been assigned to a line.

2. When you reset an IP phone via the Cisco Unified Communications Manager Administration page, which method briefly shuts down a registered phone and brings it back up?

A) shutdown
B) reset
C) drop
D) restart
E) shut and no shut

3. Which two statements about COR lists are true? (Choose two.)

A) If there is no incoming COR list applied, the call is blocked.
B) If there is no incoming COR list applied, the call is routed.
C) If there is no outgoing COR list applied, the call is routed.
D) If there is no outgoing COR list applied, the call is blocked.

4. Which two protocols does Real-Time Monitoring Tool use to monitor system performance and device status? (Choose two.)

A) HTTPS
B) SMTP
C) TCP
D) SNMP

5. Which port is configured for connection to the PSTN?

A) T1
B) FAS
C) FXO
D) FXS

Solutions: