Fast delivery in 5 to 10 minutes after payment

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Only need to practice for 20 to 30 hours

You will get to know the valuable exam tips and the latest question types in our C2010-024 certification training files, and there are special explanations for some difficult questions, which can help you to have a better understanding of the difficult questions. All of the questions we listed in our C2010-024 practice exam materials are the key points for the IT exam, and there is no doubt that you can practice all of C2010-024 best questions within 20 to 30 hours, even though the time you spend on it is very short, however the contents you have practiced are the quintessence for the IT exam. And of course, if you still have any misgivings, you can practice our C2010-024 certification training files again and again, which may help you to get the highest score in the IT exam.

Simulate the real exam

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IBM Tivoli Level 2 Support Tools and Processes Sample Questions:

1. A PMR has been raised in order to know if a particular operating system is supported on a specific product. Where can this information be found?

A) in the Lotus Notes BackEnd Support teamroom
B) on the Component ID search tool
C) in the taxonomy spreadsheet
D) on the Tivoli Platform Support Matrix webpage

2. What is VMWare?

A) A Company which is a competitor to IBM and is building mainframes.
B) A Product set, which has been acquired by IBM and is supported by IBM Support.
C) Virtualizationsoftware that allows an engineer to create multiple virtual machines on the same hardware.
D) A new education platform in Learning@IBM.

3. An engineer is working with a US client and the client indicates they have another issue so another PMR is created. Which format insert isrequiredto perform entitlement on the new PMR?

A) Fl 1683
B) Fl 1529
C) Fl 1586
D) Fl 1654

4. An engineer needs to know if a Component ID belongs to their product set. Where can this information be found?

A) on Xtreme Leverage
B) in the CompID library on the IBM Support website
C) on the Product Support Lifecycle website
D) in the CompID search tool or on the taxonomy spreadsheet

5. Once an engineer has taken ownership of a Non-OneTeam PMR, which field must be updated?

A) Keyword 1
B) Next Queue
C) Keyword 2
D) APAR Number

Solutions: