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Only need to practice for 20 to 30 hours

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Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. In Microsoft Dynamics CRM 2011, you need to create a new quote for a customer.
The new quote is for products that are used in an existing opportunity for a different customer.
What should you do?

A) Create the new quote and get the products from the existing opportunity.
B) Create the new quote and relate the existing opportunity.
C) Create the new quote directly from the existing opportunity.
D) Copy the existing opportunity and create the new quote directly from the new opportunity.

2. When scheduling services in Microsoft Dynamics CRM 2011, where do you define the resources required to perform a service?

A) in the resource group
B) in the user record
C) in the resource selection rules
D) in the service activities

3. In Microsoft Dynamics CRM 2011, which of the following can be associated to a marketing list? (Choose all that apply.)

A) quick campaigns
B) products
C) sales literature
D) price lists
E) campaigns

4. Which of the following statements about Microsoft Dynamics CRM 2011 opportunities is true?

A) A Price List is required to add products to an opportunity.
B) The Pipeline Phase field is mandatory.
C) Opportunities can be created for leads.
D) All quotes related to an opportunity must be in the same currency.

5. In Microsoft Dynamics CRM 2011, you create a quick campaign from a marketing list.
You select Phone Call as the campaign activity.
To which of the following can you assign ownership of the phone call activities?
(Choose all that apply.)

A) a resource group
B) a business unit
C) a team
D) yourself
E) a user

Solutions: