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Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. Which of the following record types can a Microsoft Dynamics CRM 2011 marketing list include? (Choose all that apply.)

A) Users
B) Teams
C) Cases
D) Accounts
E) Leads

2. Which of the following statements about Microsoft Dynamics CRM 2011 opportunities is true?

A) A Price List is required to add products to an opportunity.
B) The Pipeline Phase field is mandatory.
C) Opportunities can be created for leads.
D) All quotes related to an opportunity must be in the same currency.

3. In Microsoft Dynamics CRM 2011, you need to change the query for a dynamic marketing list while
preserving the current list of members.
What should you do?

A) Copy the dynamic marketing list as a static list. Then change the query for the dynamic marketing list.
B) Lock the dynamic marketing list. Then change the query for the dynamic marketing list.
C) Change the dynamic marketing list to a static marketing list. Then create a new dynamic marketing list to track additional members.
D) Share the members of the marketing list with a new static marketing list.

4. In Microsoft Dynamics CRM 2011, you are distributing an email campaign activity to leads. How can the owner of the distributed campaign activities be assigned? (Choose all that apply.)

A) The activities can be assigned to a specific user.
B) The activities can be assigned to the owners of the lead records.
C) The activities can be assigned to you.
D) The activities can be assigned to a team.
E) The activities can be assigned to a list of users.

5. In Microsoft Dynamics CRM 2011, the currency on an existing open opportunity is incorrect. The opportunity has no opportunity products. What should you do?

A) Change the default currency for your user account. Then open the opportunity and run the Recalculate Opportunity command.
B) Open the opportunity, and then change the currency.
C) Create a copy of the opportunity, change the currency on the copy, and then delete the original opportunity.
D) Create a new opportunity that has the correct currency, and then delete the original opportunity.

Solutions: