Convenience for reading and printing

In our website, there are three versions of MB2-868 exam simulation: Microsoft Dynamics CRM 2011 Applications for you to choose from namely, PDF Version, PC version and APP version, you can choose to download any one of MB2-868 study guide materials as you like. Just as you know, the PDF version is convenient for you to read and print, since all of the useful study resources for IT exam are included in our Microsoft Dynamics CRM 2011 Applications exam preparation, we ensure that you can pass the IT exam and get the IT certification successfully with the help of our MB2-868 practice questions.

Under the situation of economic globalization, it is no denying that the competition among all kinds of industries have become increasingly intensified (MB2-868 exam simulation: Microsoft Dynamics CRM 2011 Applications), especially the IT industry, there are more and more IT workers all over the world, and the professional knowledge of IT industry is changing with each passing day. Under the circumstances, it is really necessary for you to take part in the Microsoft MB2-868 exam and try your best to get the IT certification, but there are only a few study materials for the IT exam, which makes the exam much harder for IT workers. Now, here comes the good news for you. Our company has committed to compile the MB2-868 study guide materials for IT workers during the 10 years, and we have achieved a lot, we are happy to share our fruits with you in here.

No help, full refund

Our company is committed to help all of our customers to pass Microsoft MB2-868 as well as obtaining the IT certification successfully, but if you fail exam unfortunately, we will promise you full refund on condition that you show your failed report card to us. In the matter of fact, from the feedbacks of our customers the pass rate has reached 98% to 100%, so you really don't need to worry about that. Our MB2-868 exam simulation: Microsoft Dynamics CRM 2011 Applications sell well in many countries and enjoy high reputation in the world market, so you have every reason to believe that our MB2-868 study guide materials will help you a lot.

We believe that you can tell from our attitudes towards full refund that how confident we are about our products. Therefore, there will be no risk of your property for you to choose our MB2-868 exam simulation: Microsoft Dynamics CRM 2011 Applications, and our company will definitely guarantee your success as long as you practice all of the questions in our MB2-868 study guide materials. Facts speak louder than words, our exam preparations are really worth of your attention, you might as well have a try.

After purchase, Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)

Free demo before buying

We are so proud of high quality of our MB2-868 exam simulation: Microsoft Dynamics CRM 2011 Applications, and we would like to invite you to have a try, so please feel free to download the free demo in the website, we firmly believe that you will be attracted by the useful contents in our MB2-868 study guide materials. There are all essences for the IT exam in our Microsoft Dynamics CRM 2011 Applications exam questions, which can definitely help you to passed the IT exam and get the IT certification easily.

Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. You receive an email message from a prospective customer who references a promotion code from a letter
that you sent to an existing customer.
You need to capture a campaign response in Microsoft Dynamics CRM 2011.
What should you do?

A) Create a manual campaign response and indicate that it was received from the prospective customer. Then convert the campaign response to a new lead.
B) Create a new lead, and then convert the lead to an account, a contact, and an opportunity.
C) Promote the email message to a campaign response, and then convert the campaign response to a new lead.
D) Create a manual campaign response and indicate that it was received from the existing customer. Then convert the campaign response to an opportunity.

2. You need to schedule a phone cal to a group of Accounts and Contacts, followed three days later by an
email message.
What should you do?

A) Create one campaign with one marketing list.
B) Create one quick campaign.
C) Create two quick campaigns.
D) Create one campaign with two marketing lists.

3. A company uses Microsoft Dynamics CRM 2011. You need to ensure that a specific customer is
always offered afternoon service appointments with the customer's preferred service technician.
Each service technician is a Microsoft Dynamics CRM 2011 user.
What should you do?

A) Create a service with a selection rule listing the preferred user. Add a service restriction on the user for the morning hours.
B) Create a service with a selection rule listing the preferred user. Change the preferred user's work hours to the afternoon.
C) On the customer's account, set the service preferences for preferred time and preferred user.
D) On the preferred user's record, set the service preference for the account and the preferred work hours.

4. You receive an email message from a prospective customer who references a promotion code from a letter that you sent to an existing customer.
You need to capture a campaign response in Microsoft Dynamics CRM 2011. What should you do?

A) Create a manual campaign response and indicate that it was received from the prospective customer. Then convert the campaign response to a new lead.
B) Create a new lead, and then convert the lead to an account, a contact, and an opportunity.
C) Promote the email message to a campaign response, and then convert the campaign response to a new lead.
D) Create a manual campaign response and indicate that it was received from the existing customer. Then convert the campaign response to an opportunity.

5. You are creating a personal dashboard in Microsoft Dynamics CRM 2011. Which of the following components can you include on the dashboard?

A) charts and lists
B) charts and reports
C) only charts
D) only reports

Solutions: