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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank uses Pega Customer Decision Hub to display an offer to its customers on the U+ Bank website.
The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.
What do you configure in the Next-Best-Action Designer to achieve this outcome?

A) Contact policy rules
B) Engagement policies
C) Customer segments
D) Arbitration rules

2. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.

A) Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.
B) Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.
C) Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.
D) Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.

3. The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

What is the number of outputs that each component has?

A) Set-Property=1, Results=4
B) Set-Property=1, Results=1
C) Set-Property=4, Results=4
D) Set-Property=4, Results=1

4. MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers.
What action must MyCo take to meet this business requirement?

A) Place a paid ad
B) Send an email
C) Create a Facebook post
D) Make a call

5. DRAG DROP
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.

Solutions: