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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?

A) Set the action availability to Within a defined time period
B) Set the action availability to Template
C) Set the action availability to Never
D) Set the action availability to Always

2. DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.

3. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A) Customer contact limits
B) Suitability rules
C) Suppression policies
D) Volume constraints

4. In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

A) Set Property
B) Proposition Data
C) Data Import
D) None, properties are available

5. U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)

A) Define customer contact policies
B) Set up business structure to Sales/CreditCards
C) Define customer engagement polices
D) Create and configure the real-time container
E) Create the action and its web treatment

Solutions: