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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A) Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
B) Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
C) Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
D) Suppress an action for 10 days if there are five impressions for any channel in the last 14 days

2. U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?

A) Eligibility
B) Applicability
C) Suitability
D) Suppression rules

3. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?

A) Set the action availability to Within a defined time period
B) Set the action availability to Template
C) Set the action availability to Never
D) Set the action availability to Always

4. DRAG DROP
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.

5. In Pega Customer Decision Hub, the characteristics of an action are defined by using

A) properties
B) plain text
C) logos
D) banners

Solutions: