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Salesforce Maps Accredited Professional Sample Questions:
1. From which device(s) can a user create and edit a Route or Schedule?
A) Desktop Only
B) Routes on Mobile only and Schedule on Desktop only
C) Mobile Device Only
D) Both Desktop and Mobile Devices
2. Alpine Energy has two teams that visit the same set of accounts, Sales Reps and Merchandisers. Sales Reps prefer to visit their accounts in the afternoon and Merchandisers prefer the morning. How should the admin configure Maps Advanced Visit Windows to meet this requirement?
A) A Routable record can only be assigned to one Visit Window.
B) Create two lookup fields on the Account object to the Visit Window object, one for Sales Rep Visit Windows and the other for Merchandiser Visit Windows.
C) When creating a new Visit Window, ensure the "Visit Window 1" and "Visit Window 2" sections reflect the combined preferred visit times for each team.
D) Create a Visit Window that reflects the preferred visit times for one team, then add a Temporary Visit Window for the second.
3. An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?
A) Assess the quality and structure of the address information on the client's records
B) Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
C) Check the Permission set assignment configuration for Maps users
D) Use Maps Clear coordinates action to clear coordinates and geocode records again
4. A business wants to optimize their outside sales team's time in the field and ensure that their stops appear in their Salesforce calendar as events. Which feature should they use?
A) Click2Create
B) Data Layers
C) Schedule
D) Routes
5. A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?
A) When meetings have a start and end time.
B) When Routes and Schedule are interchangable
C) When they want to plan around other events currently on their Salesforce calendar
D) When they want to schedule meetings up to a month at a time.
E) When importing events directly from their Outlook or Google calendar.
Solutions:
Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: A,C |