No help, full refund

Our company is committed to help all of our customers to pass Avaya 33820X as well as obtaining the IT certification successfully, but if you fail exam unfortunately, we will promise you full refund on condition that you show your failed report card to us. In the matter of fact, from the feedbacks of our customers the pass rate has reached 98% to 100%, so you really don't need to worry about that. Our 33820X exam simulation: Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam sell well in many countries and enjoy high reputation in the world market, so you have every reason to believe that our 33820X study guide materials will help you a lot.

We believe that you can tell from our attitudes towards full refund that how confident we are about our products. Therefore, there will be no risk of your property for you to choose our 33820X exam simulation: Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam, and our company will definitely guarantee your success as long as you practice all of the questions in our 33820X study guide materials. Facts speak louder than words, our exam preparations are really worth of your attention, you might as well have a try.

After purchase, Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)

Under the situation of economic globalization, it is no denying that the competition among all kinds of industries have become increasingly intensified (33820X exam simulation: Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam), especially the IT industry, there are more and more IT workers all over the world, and the professional knowledge of IT industry is changing with each passing day. Under the circumstances, it is really necessary for you to take part in the Avaya 33820X exam and try your best to get the IT certification, but there are only a few study materials for the IT exam, which makes the exam much harder for IT workers. Now, here comes the good news for you. Our company has committed to compile the 33820X study guide materials for IT workers during the 10 years, and we have achieved a lot, we are happy to share our fruits with you in here.

Convenience for reading and printing

In our website, there are three versions of 33820X exam simulation: Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam for you to choose from namely, PDF Version, PC version and APP version, you can choose to download any one of 33820X study guide materials as you like. Just as you know, the PDF version is convenient for you to read and print, since all of the useful study resources for IT exam are included in our Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam exam preparation, we ensure that you can pass the IT exam and get the IT certification successfully with the help of our 33820X practice questions.

Free demo before buying

We are so proud of high quality of our 33820X exam simulation: Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam, and we would like to invite you to have a try, so please feel free to download the free demo in the website, we firmly believe that you will be attracted by the useful contents in our 33820X study guide materials. There are all essences for the IT exam in our Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam exam questions, which can definitely help you to passed the IT exam and get the IT certification easily.

Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. Which key Avaya Aura® Call Center Elite Multichannel (EMC) component sends a signal to Avaya Enablement Services (AES) to pass the call control and call event Information to Elite Multichannel applications, such as the EMC Desktop?

A) XML Server
B) XML Service
C) XML Application
D) XML Client

2. A customer requires a solution that has a broad appeal across all vertical markets, and simplifies the management operations of Avaya-based solutions through a centralized administration platform. This solution will also reduce costs, enhance security and access, all without increasing complexity.
Which application solution would you present to this customer?

A) Avaya Control Manager
B) Avaya Experience Portal
C) Avaya Proactive Outreach Manager
D) Avaya Intelligent Customer Routing

3. Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set.
Avaya Elite Multichannel R6.6 integrates with MS Dynamics 365 in which two use cases? (Choose two.)

A) Avaya Elite Multichannel agent desktop (thick client) and Microsoft Dynamics (thick client) embedded together on the agent desktop
B) Avaya Elite Multichannel agent desktop (thick client) with Microsoft Dynamics web client
C) Microsoft Dynamics (thin client) embedded with Avaya Elite Multichannel APIs (channel controls)
D) Microsoft Dynamics (thick client) embedded with Avaya Elite Multichannel APIs (channel controls)

4. Which three statements are true for the Avaya Aura® Call Center Elite ordering process? (Choose three.)

A) Call Center Elite requires CMS.
B) Call Center Elite 8.0 goes to market per the Avaya Global Product Distribution policy.
C) Call Center Elite includes Business Advocate.
D) CC-Elite can be ordered as a standalone for a 3rd party PBX.
E) It is sold through Direct and Indirect channels.

5. Workspaces for Elite with POM Integration can Increase agent productivity by providing a unified desktop for agents to handle all inbound and outbound voice tasks, and which three types of calls? (Choose three.)

A) Predictive
B) Preview
C) Progressive
D) Performance
E) Proficient

Solutions: