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BlackBerry 10 Support Specialist Sample Questions:

1. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) The same BBID needs to be used to install the application.
B) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.
C) The application can be installed using a SD card containing the BBOS application.
D) Such applications can only be pushed from the server.

2. What Hardware ports are available on a BlackBerry 10 (BB10) device?

A) HDMI. USB, 3.5 mm Audio Jack
B) HDMI, Parallel, Serial ports
C) Parallel, Serial. 3.5 mm Audio Jack
D) Serial. USB

3. A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?

A) Swipe down, go to Settings, click on BB Protect.
B) Swipe down, go to Settings.
C) Swipe down, go to Settings, click on Location Services.
D) Swipe down, go to Settings, click on Security, enable Device password.

4. How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?

A) The Wi-Fi profile will have a briefcase icon next to it.
B) There is no way for a user to tell which profiles have been pushed.
C) The Wi-Fi profile will have a lock icon next to it.
D) The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.

5. What steps are needed to port and install applications which are present on a BlackBerry 7 (BB7) smartphone to the BlackBerry 10 (BB10) smartphone on a device switch?

A) While using the BlackBerry link, check the applications to be copied over to the BB10 smartphone while using the device switch feature.
B) The BB7 applications should be ported using the 2BB10 web-convert tool.
C) Load the BB7 runtime on the BB10 smartphone.
D) CD7 applications are incompatible with BB10 platform; hence, cannot be ported ovei unless the application is released for the BB10 platform.

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