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Cisco Business Edition 6000 for Sales Engineers Sample Questions:

1. In which layer of Cisco Unified Communications system architecture do voice and video endpoints reside?

A) Call control
B) Call routing
C) Applications and services
D) Operations and serviceability
E) Networking

2. Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities with Cisco Business Edition 6000?

A) Cisco Unified Presence
B) Cisco Unified Communications Manager
C) Cisco Unified Contact Center Express
D) Cisco Unity Connection
E) Cisco Unified Attendant Console

3. Cisco Unified Contact Center Express on Cisco Business Edition 6000 supports up to 100 call agents. Which licensing option(s) are available for Cisco Unified Contact Center Express?

A) Cisco Unified Workspace Licensing and Cisco User Connect Licensing
B) Cisco Unified Workspace Licensing
C) Cisco User Connect Licensing
D) Licensing is possible only as a 100-user bundle

4. Which Cisco Unified Communications application provides voice messaging capabilities with Cisco Business Edition 6000?

A) Cisco Unified Presence
B) Cisco Unified Communications Manager
C) Cisco Unified Contact Center Express
D) Cisco Unity Connection
E) Cisco Unified Attendant Console

5. Which three of these are business benefits of Cisco Business Edition 6000 virtualization? (Choose three.)

A) support for third-party management platforms
B) applications deployed across multiple physical servers
C) easy installation and upgrade
D) faster return on investment through server consolidation
E) single physical server deployment
F) fixed solution aligned with fixed business strategy

Solutions: