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Pegasystems Certified Pega Senior System Architect 8.8 Sample Questions:

1. In the hierarchy of a single organization, which statement about the relationship between organizational elements is true?

A) An operator record can belong to multiple units.
B) A unit can belong to multiple organizations.
C) A work group can have more than one manager.
D) A work queue belongs to a single operator record.

2. Which three mobile device features can you leverage by using Pega Mobile Client? (Choose Three)

A) Push notifications
B) Text messages
C) Phone calls
D) Barcode scanning
E) Biometric identification

3. A requirement states that when a case is assigned to a user for review, its work status is set to Open-Review. Which two steps do you perform to implement this requirement? (Choose Two)

A) Create a field value record for the Open-Review status.
B) Add Open-Review as an allowed status on the case type record.
C) Apply the Open-Review status to the appropriate assignments.
D) Configure a data transform to apply the Open-Review status on the appropriate assignments.

4. If a customer reports an issue with their order, an Investigation case is created. All investigation cases are higher priority than other case types.
What configuration supports this requirement?

A) Increase the initial urgency on the case type settings.
B) Create a service-level agreement (SLA) rule and ensure that the assignment is ready immediately.
C) Configure an optional action to enable manual changes to case urgency.
D) Create a service-level agreement (SLA) rule and increase the initial urgency.

5. A city resident can report potholes to the Department of Transportation by logging in to a mobile Pega Platform application that utilizes the Pega API.
Which two Pega API interactions do you use to facilitate this?

A) Access the related case type to report using GET/casetypes
B) Log into the application using PUT/authenticate
C) Submit the report using POST/cases
D) Update the report using GET/cases

Solutions: