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CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. Which of the following ports is used by default for DNS traffic?

A) 25
B) 53
C) 3389
D) 143

2. Which of the following connectors would terminate a POTS connection?

A) RJ-45
B) RJ-11
C) F
D) BNC

3. After having difficulty printing, a user, Joe, informs a technician that the print server needs to be reset because there are a number of documents pending in the printer on the control panel. The technician understands that the real solution is to clear a paper jam. Which of the following is the MOST appropriate response the technician should give Joe?

A) Thank Joe for his help with solving the issue, and let him know that a technician is in the process of resetting the print server.
B) Inform Joe that there are print jobs piling up, but the cause is a paper jam, and a technician is fixing the issue now.
C) Tell Joe that he was incorrect about the print server, and ask him open-ended questions to see if he has further suggestions.
D) Remove the paper jam from the printer and offer Joe some reference materials so he can be more helpful in the future.

4. A customer has a shared printer on their front desk. Both the printer and computer are heavily utilized on a daily basis. The user states the computer is constantly bogged down when they print a large document and would like it fixed. The BEST solution would be to:

A) purchase inexpensive inkjet printers for all users.
B) move the print share to another computer.
C) remove the printer share from the network.
D) attach the printer to a print server.

5. To configure two drives for MAXIMUM performance, which of the following RAID types should be used?

A) RAID 10
B) RAID 5
C) RAID 0
D) RAID 1

Solutions: