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CompTIA A+ Essentials (2009) Sample Questions:

1. A technician just finished installing a new printer on an end user's computer. Which of the following will enable the technician to see the test page option for the printer?

A) Right-click on the printer and select Properties
B) Double click on the printer icon
C) Right-click on the printer and select Set as Default
D) Right-click on the printer and select Open

2. Which of the following is the MAXIMUM theoretical transfer rate of an IDE cable?

A) 1.54 Mbps
B) 480 Mbps
C) 133 Mbps
D) 3.0 Gbps

3. A technician dropped a screw in the case of a desktop computer. Which of the following tools should be used to retrieve the screws?

A) Computer vacuum
B) Canned air
C) Plastic tweezers
D) Screwdriver with magnetized tip

4. The last step in resolving an end user ticket should be which of the following?

A) Document the solution
B) Verify the problem is resolved
C) Notify the user the problem is resolved
D) Create an incident record

5. A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?

A) Enough light
B) Line of sight
C) Correct printer drivers
D) Enough power

Solutions: