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CompTIA PDI+ Beta Sample Questions:
1. A customer is complaining that the color on their monitor is different from the color on their printout. Which of the following can be done to correct this problem?
A) Replace the monitor with one that closer resembles the print output.
B) Adjust the color on the monitor until the customer is satisfied.
C) Use the ICC profiles outlined in the service manual.
D) Perform the color calibration program.
2. During scanning, which of the following BEST describes what occurs when light is cast on the white area of the original document?
A) The white image areas are reflected back to the CCD.
B) The black image areas are reflected back to the CCD.
C) The white image is sent to the ADF.
D) The black image is sent to the ADF.
3. Which of the following is the BEST reason why the laser unit should only be tested while inside the machine?
A) The laser beam needs to be kept level.
B) The emitted light can cause damage to eyes.
C) Laser units can be damaged by exposure to sunlight.
D) The polygon motor creates excessive noise levels and can damage hearing.
4. If the customer is using supported media that is in good condition, which of the following components should the technician replace if the toner can be rubbed off of the paper?
A) Charge assembly
B) Photoconductor
C) Fuser
D) Toner cartridge
5. A customer was experiencing printing issues while printing to their MFD and determined it was related to their driver. They uninstalled and reinstalled the driver, by deleted the MFD driver icon from their OS printer folder and reinstal ed the driver. They are still experiencing the same printing issues. Which of the following should the customer have done?
A) Reboot the PC after deleting the MFD driver icon.
B) Use the manufacturers uninstall procedure before reinstalling.
C) Install the latest driver over the original drive without uninstalling.
D) Reboot the MFD after deleting the MFD driver icon.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |
