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CompTIA PDI+ Beta Sample Questions:

1. If a customer reports printing problems from a specific application, which of the following should a technician try FIRST?

A) Print different files from the same application.
B) Uninstall and reinstall drivers.
C) Print driver test page.
D) Reload firmware.

2. Which of the following is the FIRST stage when scanning the original?

A) Image Process
B) Reflection
C) Filter
D) Exposure

3. Which of the following describes the purpose of the CCD?

A) To properly set the bias of the exposure lamp.
B) To convert the scanned original image into a digital data stream.
C) To properly set the bias voltages on the photoconductor.
D) To convert the scanned original image into an analog data stream.

4. A user complains the printer suddenly stopped printing. Other users in the office can still print to the same printer. A technician notices several print jobs are waiting in the print queue on the users PC. Which of the following would be the FIRST step to resolve this issue?

A) Reboot the users PC. After it restarts send a test print.
B) Cancel the jobs in the print queue on the users PC. After they are cleared send a test print.
C) Install the latest print driver on the users PC using a different port. After installation send a test print.
D) Delete the print queue on the users PC and install it again. After installation send a test print.

5. Which of the following is MOST likely a D-shaped, plastic part mounted on a drive shaft?

A) Bearing
B) Bushing
C) Gear
D) Cam

Solutions: