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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is Blue Yonder Airlines, a small regional airline company.
Company Background
Blue Yonder Airlines has three locations across the country. Blue Yonder Airlines recently purchased a smaller airline company.
Network Description
Blue Yonder Airlines has three servers, one in each of its three locations. The servers run
Microsoft Windows NT Server 4.0, Microsoft Exchange Server 5.5, and Microsoft SQL
Server 7.0. Its three locations contain a total of 120 desktops. Each desktop runs either
Windows 98 or Windows XP Professional and either Microsoft Office 2000 Standard or
Office 2000 Professional.
The smaller company has two locations, two servers running Windows NT Server 4.0, and
50 desktops running Windows NT Workstation 4.0.
Two employees in the Blue Yonder Airlines IT department are responsible for administering and supporting all of the software and hardware for both companies.
Current Licensing Solution
For both companies, software is currently acquired ad hoc from the original equipment manufacturer (OEM) or by retail purchases.
Business Goals
Management of Blue Yonder Airlines wants to upgrade both companies to the latest version of specialized industry software, which requires Windows 2000 Server, Windows
2000 Professional, Exchange 2000 Server, and SQL Server 2000. The industry software has not yet been approved for compatibility with the latest versions of Microsoft software.
Because Blue Yonder Airlines is experiencing problems in tracking their license purchase history, management wants to conduct an internal audit.
End of repeated scenario
You need to recommend the most appropriate software acquisition process. What should you recommend?

A) Allow each location to purchase server software under its own volume licensing agreement.Combine the desktop software for all locations under a single volume licensing agreement.
B) Combine server and desktop software for all locations under a single volume licensing agreement.
C) Allow each location to purchase server and desktop software under its own volume licensing agreement.
D) Allow each location to purchase desktop software under its own volume licensing agreement.Combine the server software for all locations under a single volume licensing agreement.

2. You are a licensing specialist. Your customer is A Datum Corporation, a fast-growing consulting company that specializes in customer relationship management solutions.
Company Background
A Datum Corporation owns the following interests in two other companies:
Owns 51 percent of Contoso, Ltd, which produces accounting systems
management software.
Owns 100 percent of Fabrikam, Inc., which produces and administers customer service training.
The number of company employees is shown in the following table.
All three companies have a flexible work environment that allows employees to work from home.
Network Description
All employees of all three companies have their own desktop. The desktops run either
Microsoft Windows 2000 Professional or Windows XP Professional, and various versions of
Microsoft Office.
The number of servers for each company is shown in the following table.
All servers currently run Windows 2000 Server.
The software refresh cycle is two years. However, it is difficult for the employees and the IT staff to keep current with the new technology.
Current Licensing Solution
The two affiliate companies do their own purchasing and often pay a higher price for their software than A Datum Corporation pays.
Business Goals
The three companies share many of the same customers and sometimes work on the same projects. The president of A Datum Corporation wants to implement Microsoft
SharePoint Portal Server 2003 to allow the employees in all three companies to collaborate internally and to allow the customers of all three companies to access some of the data as needed.
The president of A Datum Corporation has the following goals:
Upgrade the servers in all three companies to Windows Server 2003.
Standardize operating systems across the companies.
Standardize desktop applications across the companies to decrease support costs.
Implement Microsoft Exchange across all three companies in the next six months so that all employees can use Outlook Web Access.
Sales are expected to increase significantly over the next three years, and the number of employees is also expected to increase.
End of repeated scenario
You need to ensure that the correct client access requirement is met for the companys
Exchange messaging solution.
What Exchange client access licensing will be required?

A) Exchange Server User client access licenses (CALs)
B) External Connector
C) Exchange Server Device client access licenses (CALs)

3. You are a licensing specialist. Your customer is Margies Travel.
Company Background
Margies Travel first opened more than 30 years ago with two employees, two telephone lines, and two typewriters. In addition to the two full-time employees, the company currently has 12 part-time employees, who share desktops.
Recently Margies Travel began advertising its services on the Internet. The positive response to the companys seasonal travel specials caught the company by surprise.
Network Description
Margies Travel has one server and eight desktops. The server runs Microsoft Windows
2000 Server and Microsoft Access 97. The desktops run a third-party travel software program and Microsoft Office 97.
The anticipated software refresh cycle is 5 years.
Current Licensing Solution
The owner of the company did not budget for new hardware and software acquisitions, and he is having difficulty managing software acquisition.
Business Goals
In order to keep up with sales growth, the company will need to upgrade the existing server to Windows Server 2003 and Access 2003 and all desktops to Office 2003 Professional.
The owner will also need to hire at least two additional full-time employees, who will require their own desktops.
End of repeated scenario
You need to recommend the most cost-effective licensing for Windows Server 2003.
Which two options are the most cost effective? (Choose two.)

A) Windows Server 2003 license with Device client access licenses (CALs)
B) Windows Server 2003 license with External Connector
C) Windows Server 2003 license with User client access licenses (CALs)
D) Windows Server 2003 licensed in Per Server mode

4. You are a licensing specialist. Your customer is Blue Yonder Airlines, a small regional airline company.
Company Background
Blue Yonder Airlines has three locations across the country. Blue Yonder Airlines recently purchased a smaller airline company.
Network Description
Blue Yonder Airlines has three servers, one in each of its three locations. The servers run
Microsoft Windows NT Server 4.0, Microsoft Exchange Server 5.5, and Microsoft SQL
Server 7.0. Its three locations contain a total of 120 desktops. Each desktop runs either
Windows 98 or Windows XP Professional and either Microsoft Office 2000 Standard or
Office 2000 Professional.
The smaller company has two locations, two servers running Windows NT Server 4.0, and
50 desktops running Windows NT Workstation 4.0.
Two employees in the Blue Yonder Airlines IT department are responsible for administering and supporting all of the software and hardware for both companies.
Current Licensing Solution
For both companies, software is currently acquired ad hoc from the original equipment manufacturer (OEM) or by retail purchases.
Business Goals
Management of Blue Yonder Airlines wants to upgrade both companies to the latest version of specialized industry software, which requires Windows 2000 Server, Windows
2000 Professional, Exchange 2000 Server, and SQL Server 2000. The industry software has not yet been approved for compatibility with the latest versions of Microsoft software.
Because Blue Yonder Airlines is experiencing problems in tracking their license purchase history, management wants to conduct an internal audit.
End of repeated scenario
You need to recommend the most appropriate licensing program for the servers. What should you recommend?

A) Select License
B) Open Volume
C) Enterprise Agreement
D) Open Business

5. You are a licensing specialist. Your customer is Litware, Inc., a large company that has 15,000 employees.
Company Background
Litware, Inc. has 15 locations in North America and six locations in Europe and Asia. The companys two divisions are the custom software division and the hosting services division.
Both divisions are experiencing significant sales growth.
The custom software division creates custom software solutions that account for 75 percent of the total revenue for Litware, Inc. The hosting services division offers Microsoft
Exchange and Web hosting services for customers around the world. The company frequently adds 1,000 developers and testers for up to 28 months to work on specific projects.
Network Description
The custom software division creates highly integrated solutions by using Microsoft SQL
Server. The solutions must be delivered and deployed by using custom installation media.
In the past, Litware, Inc., purchased SQL Server through Full Package Product (FPP). This purchasing method no longer meets the companys solution deployment needs.
The hosting services division has one server farm that contains 500 servers. These servers run Microsoft Windows Server, Microsoft Exchange Server, Microsoft Operations Manager
Server, Microsoft Systems Management Server, and Microsoft Internet Security and
Acceleration Server. These applications are licensed through the companys current Select
License agreement.
Current Licensing Solution
Litware, Inc. has no established purchasing procedures. Each location has a different set of desktop products.
The offices in Europe and in Asia acquire software licenses under Open License and FPP purchases. The offices do not have Software Assurance for the servers or the desktops.
The offices in North America acquire software licenses through a Select License agreement that has Software Assurance for the servers.
Business Goals
The companys executive team suspects that the various locations do not keep track of software purchases and could not prove ownership if the company is audited. The team wants to standardize all desktops.
End of repeated scenario
You need to recommend a more convenient solution for licensing SQL Server for use in the custom solutions.
What should you recommend?

A) Acquire the SQL Server licenses through the Independent Software Vendor (ISV) Royalty Licensing program.
B) Acquire the SQL Server licenses through a Services Provider Licensing Agreement (SPLA).
C) Require each customer to obtain the SQL Server licenses through the customers own licensing agreement.
D) Acquire the SQL Server licenses through an Open License agreement.

Solutions: