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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is Lucerne Publishing, which is a book publishing company.
Company Background
Lucerne Publishing has 75 employees. The company departments are sales, accounting, and human resources (HR).
Network Description
Employees use several versions of Microsoft Windows and Microsoft Office. Six users need Microsoft Project Professional. Eight users need Microsoft SharePoint Portal Server.
The software and hardware refresh cycle is four years.
Current Licensing Solution
The company acquired all hardware and software through an Original Equipment
Manufacturer (OEM) five years ago.
Business Goals
The company plans to upgrade all desktops to the latest versions of Windows and Office.
The budget is sufficient to achieve this goal.
End of repeated scenario
You need to recommend a desktop licensing solution that best fits the Lucerne Publishing purchasing model. What should you recommend?

A) All licenses should be acquired through Full Package Product (FPP).
B) All desktop operating systems and Office should be acquired through an Original
Equipment Manufacturer (OEM). Additional products should be acquired through an Open
Business agreement.
C) All licenses should be acquired through an Open Volume agreement.
D) All licenses should be acquired through an Open Business agreement.

2. You are a licensing specialist. Your customer is A Datum Corporation, a fast-growing consulting company that specializes in customer relationship management solutions.
Company Background
A Datum Corporation owns the following interests in two other companies:
Owns 51 percent of Contoso, Ltd, which produces accounting systems
management software.
Owns 100 percent of Fabrikam, Inc., which produces and administers customer service training.
The number of company employees is shown in the following table.
All three companies have a flexible work environment that allows employees to work from home.
Network Description
All employees of all three companies have their own desktop. The desktops run either
Microsoft Windows 2000 Professional or Windows XP Professional, and various versions of
Microsoft Office.
The number of servers for each company is shown in the following table.
All servers currently run Windows 2000 Server.
The software refresh cycle is two years. However, it is difficult for the employees and the IT staff to keep current with the new technology.
Current Licensing Solution
The two affiliate companies do their own purchasing and often pay a higher price for their software than A Datum Corporation pays.
Business Goals
The three companies share many of the same customers and sometimes work on the same projects. The president of A Datum Corporation wants to implement Microsoft
SharePoint Portal Server 2003 to allow the employees in all three companies to collaborate internally and to allow the customers of all three companies to access some of the data as needed.
The president of A Datum Corporation has the following goals:
Upgrade the servers in all three companies to Windows Server 2003.
Standardize operating systems across the companies.
Standardize desktop applications across the companies to decrease support costs.
Implement Microsoft Exchange across all three companies in the next six months so that all employees can use Outlook Web Access.
Sales are expected to increase significantly over the next three years, and the number of employees is also expected to increase.
End of repeated scenario
You need to ensure that the correct client access requirement is met for the companys
Exchange messaging solution.
What Exchange client access licensing will be required?

A) Exchange Server User client access licenses (CALs)
B) External Connector
C) Exchange Server Device client access licenses (CALs)

3. You are a licensing specialist. Your customer is Coho Winery, a growing Internet retailer that specializes in wines.
Company Background
The company expects sales to double during the next two years.
Network Description
The Coho Winery network contains 95 desktops that run Microsoft Office and Microsoft
Windows. Because of fast growth and the addition of new employees and desktops, various versions of the software are in use. The information technology (IT) manager wants to upgrade all desktops to the latest versions.
Current Licensing Solution
New licenses are purchased through retail when a new employee is hired or when a manager requests an upgrade for his or her department.
Business Goals
The chief executive officer (CEO) is most concerned about cash flow when large purchases are made. He wants to pay as little as possible up front.
Technology advancements are important for the growing business, and the IT manager wants to standardize on the latest technology. She finds it difficult to manage the variety of software licenses in the company. She states that her time needs to be spent managing her business and not managing software.
End of repeated scenario
You need to recommend a payment structure to meet the cash flow concerns at Coho
Winery.
What should you recommend?

A) Spread payments for the initial order throughout the term of the agreement. Pay for additional products as needed.
B) Pay up front for the initial order. Pay for additional products as needed.
C) Pay for licenses monthly, as needed.

4. What are the characteristics of a qualified desktop?

A) Any personal computers and similar devices used to do work for the company and capable of running enterprise products. Included are computers running as a server only, computers running line-of-business software, and systems running an embedded operating system.The devices must be purchased by the company during the term of its licensing agreement.
B) Any personal computers and similar devices used to do work for the company and capable of running enterprise products.Not included are computers running as a server only, computers running line-of-business software only, and systems running an embedded operating system.
C) Any personal computers and similar devices used to do work for the company and capable of running enterprise products. Included are home computers and mobile devices.
Not included are computers running as a server only, computers running line-of-business software only, and systems running an embedded operating system.
D) Any personal computers and similar devices used to do work for the company and capable of running enterprise products.Included are computers running as a server only, computers running line-of-business software, and systems running an embedded operating system. The devices must have a Microsoft Windows operating system.

5. You are a licensing specialist. Your customer is Coho Winery, a growing Internet retailer that specializes in wines.
Company Background
The company expects sales to double during the next two years.
Network Description
The Coho Winery network contains 95 desktops that run Microsoft Office and Microsoft
Windows. Because of fast growth and the addition of new employees and desktops, various versions of the software are in use. The information technology (IT) manager wants to upgrade all desktops to the latest versions.
Current Licensing Solution
New licenses are purchased through retail when a new employee is hired or when a manager requests an upgrade for his or her department.
Business Goals
The chief executive officer (CEO) is most concerned about cash flow when large purchases are made. He wants to pay as little as possible up front.
Technology advancements are important for the growing business, and the IT manager wants to standardize on the latest technology. She finds it difficult to manage the variety of software licenses in the company. She states that her time needs to be spent managing her business and not managing software.
End of repeated scenario
You need to recommend the most appropriate licensing solution for Coho Winery.
What should you recommend?

A) Open Value
B) Open Value Companywide Option
C) Open Volume
D) Open Business

Solutions: