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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is most important to remember about both transactional and consultative sales?

A) You should focus only on your margin.
B) You should focus on your customer's business problems.
C) You should minimize time spent with customers.
D) You should focus primarily on volume of sales.

2. What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?

A) standard finishing capabilities
B) consumables' refilling capabilities
C) fewer replacement parts and long-life consumables
D) the cheapest base price

3. Which phrase describes real-world performance?

A) the total printing process, from clicking Print, to a finished page in the output bin
B) the ability of a printer to collate and staple without jamming
C) the movement of a print job through the network
D) the total cost of ownership, including memory and accessories

4. How does the HP $3.6 billion R&D investment benefit HP resellers?

A) HP devices have the biggest display screens.
B) HP products and solutions create customer demand.
C) Accessories connect easily to HP devices.
D) Larger paper sizes are supported on HP devices.

5. Which HP technology contributes to the HP value proposition of "simplicity"?

A) HP FastRes 1200
B) HP Instant-on Fuser
C) HP Universal Print Driver
D) HP Output Server

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