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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Why did HP develop chemically grown toner with microscopic, spherical particles?

A) to get a wider range of colors if using special printing paper
B) to allow toner particles to be placed very precisely on the page for high quality images
C) to fuse toner much faster and achieve a higher printing speed
D) to decrease the production costs of toner

2. What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?

A) higher fuser temperatures
B) HP ColorSphere toner
C) smoothest gray ramp
D) HP Scalable Print technology

3. What can HP Digital Sending be used to reduce?

A) costs related to document delivery via a courier service
B) use of barcode readers for packaging
C) labeling requirements for documents
D) number of email messages sent

4. What are accurate descriptions of a first impression in business? (Select two.)

A) made in the first 5 to 30 seconds
B) difficult to change
C) based upon detailed information
D) always positive
E) easy to change

5. What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?

A) standard finishing capabilities
B) consumables' refilling capabilities
C) fewer replacement parts and long-life consumables
D) the cheapest base price

Solutions: