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IBM Sterling Order Management V9.1, Deployment Sample Questions:

1. An inventory update job has identified all orders which do not have enough inventory to be fulfilled. Manual intervention from a Customer Service Representatives (CSR) is required to process those orders and inform customers. CSRs should be able to view them as a list of tasks, and be able to update the status of individual tasks. Which action should be taken for these orders as part of the inventory update job in order to handle this scenario optimally?

A) Place such orders on hold.
B) Raise alerts for such orders.
C) Add instructions on such orders.
D) Add notes on such orders.

2. A company decides to deploy the IBM Sterling Order Management product in the cloud. The hosting service provider requires the installation to be performed by their own team. After the installation is complete, the release manager of the company verifies the installation. While verifying the installation, the release manager notices that including certain out-of-the-box JSP pages results in an error. On further investigation, the release manager detects that the factory setup was not loaded completely.
How will the resource manager identify the incomplete tables and load the missing data?

A) Missing data in tables indicates permission issues. The application user must be recreated with permissions to perform insert, select, update and delete from tables.
B) Incomplete tables can be indentified by comparing their sizes with the sizes provides in the installation guide. The database must be wiped out clean and the installation performed again.
C) There is no way to determines tables left incomplete by the factory setup. The database must be wiped clean and the installation performed again.
D) The list of incomplete tables are available in the *xml restart files generated by the factory setup. The factory setup can be run again to load the missing data.

3. A customer credit card has been authorized with an authorization expiration date of September 28. The order does not get settled before September 28 and the payment configurations are as shown below.


IBM 000-219 : Practice Test
On which date will the IBM Sterling Selling and Fulfillment Suite raise a reauthorization request?

A) September 27September 27
B) September 28September 28
C) September 30September 30
D) September 29September 29

4. Alerts raised for orders not shipped on or before the requested shipment date are assigned to a particular alert queue. If the alert is not resolved even after 5 hours, then the alert needs to be moved to another queue of higher priority. How should this be achieved?

A) Configure the escalation threshold and queue under the Unresolved Alerts tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.
B) Configure the escalation threshold and queue under the Size Based Escalation tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.
C) Configure the escalation threshold and queue under the User List tab for the Queue in Applications Manager, under Application Platform > Queue Management.
D) Configure the escalation threshold and queue under the Unassigned Alerts tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.

5. A customer requires services to be invoked as part of the event configuration. Whenever a service is invoked, the event passes data as a map, which is converted to an XML with 'SterlingXML' as the root tag. The customer wants to override this root tag value to ranSoftXML by setting the converted to an XML with 'SterlingXML' as the root tag. The customer wants to override this root tag value to ranSoftXML by setting the yfs.sci.event.flow.roottag property value. Which file must be updated with the new value?

A) ${INSTALL_DIR}/properties/customer_overrides.properties file
B) ${INSTALL_DIR}/properties/sandbox.cfg file
C) ${INSTALL_DIR}/properties/yfs.properties_yscoverride_ext.properties file
D) the custom event template xml file

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