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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A development team is preparing Playback 2. The Playback includes system integrations. When preparing for a playback, what should the program manager do? Advise the development team to:

A) postpone the playback if a technical problem is found.
B) warn stakeholders with possible technical problems in advance.
C) create a script and practice the playback.
D) use power point slides with screenshots.

2. The business requirements for the BPM platform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 seconds in any case. Who is responsible for ensuring that this expectation is met?

A) BPM Program Manager
B) BPM Analyst
C) BPM Administrator
D) BPM Developer

3. In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

A) Find the best time in the development effort when resources are available to insert the business requirement implementation.
B) Explain to the executive sponsor that the requirement will be implemented in the next iteration.
C) Validate user story with process owner and schedule for a later iteration.
D) Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.

4. A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.

What is the Service Level Agreement (SLA) that is key to optimizing this process?

A) Total time on "Facilitate New Hire's Orientation".
B) Percentage of new hires that pass "Probationary Review".
C) Percentage of new hires that fail "Background Check".
D) Wait time on "Background Check".

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