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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. What is the purpose of Performance Data Warehouse?

A) Track process performance data
B) View reports
C) Start new process instances
D) Analyze process performance data

2. What is SIPOC Analysis?

A) Suppliers, Inputs, Process, Outputs, and Customers
B) Stated Improvement Plan for Optimization of Code
C) Streamlining, Identification, Performance, Optimization, Continuity
D) Simple Identification for Performance Optimization and Continuous Analysis

3. The BPM program manager is scheduling Playback 1 for a process application for organizing events. Which of the following parties can be absent during Playback 1?

A) System Architect
B) Process Owner
C) Event Organizer
D) BPM Developer

4. A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

A) A report
B) Key Performance Indicators (KPIs)
C) Service Level Agreements (SLAs)
D) Scoreboards

Solutions: