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CII Insurance Legal and Regulatory (IF1) Sample Questions:

1. The Principles for Business slate that all customers should be treated

A) fairly.
B) to a minimum standard.
C) equally.
D) with due respect.

2. The main purpose of the fair treatment of customers initiative is to

A) apply fixed times for responding to claims and complaints.
B) make firms more competitive.
C) ensure all firms have a similar service standard.
D) build consumer confidence in the financial services industry.

3. Under a coinsurance arrangement, who is ultimately responsible for payment of an agreed claim?

A) Each coinsurer for its own proportion only.
B) Each coinsurer for its own proportion, but also a share of any proportion unpaid due to the default of another coinsurer.
C) The intermediary.
D) The lead insurer.

4. In order for a contract to be legally enforceable, what further action is required after offer and acceptance?

A) Delivery of goods or services concerned.
B) Provision of written terms and conditions.
C) Witnessing by a third party.
D) Exchange of consideration between the two parties.

5. To whom, if anyone, can an agent normally delegate the responsibility imposed on net under an agency agreement?

A) The agent cannot delegate her responsibility.
B) To anyone able to fulfil the duties.
C) To suitably qualified individuals only.
D) To suitably experienced individuals only.

Solutions: