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BCS ISTQB Certified Tester Advanced Level - Test Management v3.0 Sample Questions:

1. The diagram below shows an incomplete defect management process, where three states (states X, Y and Z) have yet to be named appropriately.
Which of the following labels would correctly complete the process?

A) X: Accepted, Y: Reviewed, Z: Duplicate.
B) X: Accepted, Y: Tested, Z: Deferred.
C) X: In Progress, Y: Verified, Z: Terminated.
D) X: Approved, Y: Reviewed, Z: Deferred.

2. You are a test consultant involved in setting up and implementing retrospectives in an organisation that is developing software based on an Agile lifecycle. The Agile teams are experiencing problems on product quality, so the retrospectives will be specifically focused on the testing practices and processes.
Which of the following is an example of a good practice for a test retrospective?

A) Because an Agile team is empowered, all improvement actions should reside within the team
B) Brainstorming sessions can be used to generate ideas on how to resolve the root causes of testing issues identified
C) An action plan for the improvements identified is too much documentation in an Agile context; the team members are already motivated to implement the improvements based on the retrospective
D) Only testers should be involved in the retrospectives since they perform testing and will know what should be improved

3. A project has been running for a few months and the team does not seem to be making progress in their test approach. The team also lacks drive and enthusiasm and is sometimes seen to be performing their tasks too slowly. You have been asked to recruit an extra person into the team. In addition to introducing the new team member, you have decided to raise motivation.
Which of the actions listed below would most likely result in the opposite, a de-motivation of the team?

A) Constantly prescribing overtime to the testers so that they will be accustomed to perform extra hours when necessary.
B) Organising a meeting with senior management in which senior management addresses the importance of good testing for this project.
C) Criticising testers only in private when they made a mistake during their test activities.
D) Providing adequate rewards to the testers when they have done an outstanding job.

4. Analytical test improvement approaches identify problems based on data from the project or team.
Appropriate improvements can be derived from an analysis of the identified set of problems.
Which of the following is not an example of an analytical-based test process improvement approach?

A) Root cause analysis
B) Quantitative TPI NEXT assessment
C) The Goal Question Metric (GQM) approach
D) Analysis using measures, metrics and indicators

5. For which type of testing would a test manager be involved with establishing benchmarks?

A) Non-Functional Testing
B) Functional Testing
C) White-box Testing
D) Testing Black-box

Solutions: