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Peoplecert ITIL Intermediate Module - Service Offerings and Agreements - ITIL-SOA real prep

ITIL-SOA
  • Exam Code: ITIL-SOA
  • Exam Name: ITIL Intermediate Module - Service Offerings and Agreements
  • Updated: Oct 11, 2025
  • Q & A: 14 Questions and Answers
  • PDF Version

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  • PDF Price: $49.98
  • Peoplecert ITIL-SOA Value Pack

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  • PDF Version + PC Test Engine + Online Test Engine (free)
  • Value Pack Total: $69.98

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Peoplecert ITIL-SOA Exam Syllabus Topics:

TopicDetails
Topic 1
  • How The SOA Processes Rely On A Good Business Case
  • Overview Of SOA Processes And Basic Principles
Topic 2
  • Demand Management, Which Identifies Patterns Of Business Activity To Enable The Appropriate Strategy To Be Implemented
Topic 3
  • The Value To The Business Of SOA Activities
  • Technology And Implementation Considerations
  • SOA Roles And Responsibilities
Topic 4
  • Financial Management For IT Services, Which Includes Ensuring Understanding Of The Service Value And The Management Of All Financial Considerations
Topic 5
  • Service Catalogue Management, Which Is Concerned With The Production And Documentation Of The Service Catalogue From A Business And A Technical Viewpoint

Reference: https://www.axelos.com/certifications/itil-certifications/itil-intermediate-level/service-offerings-and-agreements

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