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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support a customer's datacenter with Microsoft Lync Server 2013. All servers are members of an Active Directory Domain Services (AD DS) forest that is operating at a Windows Server 2003 forest functional level. Client computers run either Lync 2013 client or Office Communicator R2. Lync Server 2013 enhanced presence privacy mode is enabled. A user reports that her presence and contact information is accessible to users who have not been authorized to view it. You need to prevent unauthorized users from accessing the user personal information. Which three actions should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

2. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. You configure the following group policies to apply Quality of Service (QoS) for audio and video to the organizational unit (OU) that contains the Lync 2013 Conferencing servers:
-Audio: DSCP port 46 and port range: 57000:59152
-Video: DSCP port 34 and port range: 60501:65535
You need to create a QoS for Application Sharing. What should you do?

A) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 34, and configure the policy to use ports 57500:58500.
B) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 46, and configure the policy to use ports 40803:49151.
C) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 57500:58500.
D) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 40803:49151.

3. You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:

You need to ensure that the user is able to dial out to PSTN. What should you do?

A) Contact the Session Initiation Protocol (SIP) provider.
B) Open port TCP/5061 inbound on the Mediation Server.
C) Change the voice policy for this user to < North America > for PSTN usage association.
D) Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.

4. DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. You enable the Enhanced 9-1-1 (E9-1-1) emergency notification feature for users in a New York office. The users report that Lync prompts them to enter a location. You need to configure Lync to populate location information automatically. Which three steps should you perform in sequence? To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.

5. DRAG DROP
You support a customer whose network environment includes Microsoft Lync Server 2013. Your environment is connected to a third-party network that is supported as a peer IP Private Branch Exchange (PBX) by using direct Session Initiation Protocol (SIP). Both environments are configured properly, and call routing is functional within the two domains.
Media Bypass is configured. Protocols used to specify quality of service (QoS) feedback, synchronization between media streams, and Secure Real-time Transport Protocol (SRTP) are not supported. Users report that they experience poor audio quality when calling public switched telephone network (PSTN) numbers. You need to improve call quality when calling PSTN numbers. Which PowerShell cmdlet should you use with each parameter? (To answer, drag the appropriate cmdlet to the correct parameter or parameters. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions: