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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 Enterprise Voice deployed at two sites named Sitel and 5ite2. All users require extension dialing. Only direct inward dialing will be used for auto attendants or response groups. The extension numbers in four-digit format are
stored in the telephoneNumber attribute on the users' Active Directory Domain Services (AD DS) account. Sitel uses 2xxx extensions, and Site2 uses 3xxx extensions. You want to retain the four-digit extensions in Active Directory, but also present the numbers as valid numbers in the Lync 2013 client. You need to ensure that four-digit dialing normalizes properly in the address book for Lync. What should you do?

A) Use absconfig.exe from the Lync Resource Kit and change the flag of telephoneNumber to be included in the address book generation.
B) In the Lync Control Panel, under voice routing and dial plan, modify the global dial plan to add the following rules: ^(2\d{3})$ --+15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1
C) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2d\{3})$ -- +15197778888;ext=$1^(3d\{3})$ -- +14163334444;ext=$1
D) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2\d{3})$ -- +15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1

2. You support a customer whose network environment includes Microsoft Lync Server 2013. A firewall filters all inbound traffic from the Internet. All outbound IP traffic is permitted. Users report voice quality problems when they attempt to communicate with external participants. You need to ensure that Lync users are able to communicate with external participants. Which two ports should you open on the firewall? (Each correct answer presents part of the solution. Choose two.)

A) UDP port 3478
B) TCP port 5061
C) TCP port 443
D) TCP port 8057
E) TCP port 4443

3. You administer a Microsoft Lync Server 2010 Standard Edition server in your network environment. You deploy a Microsoft Lync Server 2013 Standard Edition server. You want to migrate users from Lync Server 2010 to Lync Server 2013. You migrate a test account from Lync Server 2010 to Lync Server 2013. You start the Lync 2013 client on one of your test computers and start testing various modalities. During testing, you decide to test the Meet Now functionality in Lync 2013 client. Meet Now starts a conference
and fails to connect. You start Clslogging.exe. You generate a log that includes the following information:

You need to identify the cause of the issue. What should you do first?

A) Start WireShark and perform the Meet Now test again.
B) Click Show Call Flow Window.
C) Right-click the error message and select Go to nearest entry in trace viewer.
D) Open another log file from the Lync client in Snooper.

4. You support a customer whose Microsoft Lync Server 2013 environment includes:
-A single Standard Edition server,
-A single consolidated Edge server, and
-A single Forefront Threat Management Gateway 2010 server that is acting as an
HTTP(S) reverse proxy.
A user reports that his attempts to join an online meeting by clicking the Join
Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
Meeting functionality from this workstation without using the installed Lync 2013
client. You need to achieve this goal by using the least amount of administrative
effort. What should you do?

A) Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.
B) Open the Lync Options menu and select Join meeting audio from: Lync.
C) Open the Lync Options menu and set the Logging in Lync option to Full.
D) Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.

5. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8, and all use Lync 2013. Users report that they are unable to share Microsoft PowerPoint presentations with users who are using certain mobile devices. They also report that they are unable to scroll through a PowerPoint presentation independent of the presentation itself. You need to ensure that while they are in conferences, users are able to share PowerPoint presentations with users who are using mobile devices. You also need to ensure that users are able to scroll through PowerPoint presentations. What should you do?

A) Configure a new conferencing policy and enable the AllowMultiView.
B) Install Office 2013 for all users and instruct them to use PowerPoint 2013.
C) Install an Office Web Apps Server on a server that is running Office 2013 and configure Lync Server 2013 to communicate with Office Web Apps.
D) Install an Office Web Apps Server on a server and configure Lync Server 2013 to communicate with Office Web Apps.

Solutions: