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Microsoft OEM Reseller Sample Questions:

1. A customer purchased a Full Packaged Product (FPP) version of Windows 7 Home Premium at a retail
store six months ago.
The customer requires technical support to restore the operating system to its default settings.
You need to tell the customer which party is responsible for providing technical support.
Who should you tell the customer to contact?

A) the retail store where the client computer was purchased
B) Microsoft Services
C) the hardware manufacturer of the client computer
D) Microsoft Support

2. Your company sells a server to a customer. The server will replace an existing server that runs Windows Server 2003 Standard.
The customer wants to exercise the downgrade rights to install Windows Server 2003.
Who must provide the installation media and the product key to install Windows Server 2003?

A) your company, as the vendor who sold the server to the customer
B) Microsoft, as the license-granting authority
C) the customer by using existing, legally obtained media
D) the server manufacturer, as the company who performed the initial preinstallation

3. A customer has 100 client computers.
You need to recommend which free tools the customer can use to create an inventory of the software
currently installed on the client computers.
Which tools should you recommend? (Choose all that apply.)

A) Microsoft System Center Essentials 2010
B) Microsoft Asset Inventory Service (AIS)
C) Microsoft Assessment and Planning (MAP) Toolkit
D) Microsoft Software Inventory Analyzer (MSIA)
E) Key Management Service (KMS)

4. A customer hires 50 employees.
The customer plans to purchase 50 portable computers that run Windows 7 Professional for the new employees.
The customer plans to deploy several line-of-business applications to the new employees by using
Remote Desktop Services (RDS).No more than 25 employees will access the RDS server simultaneously.
What is the minimum number of Client Access Licenses (CALs) the customer should purchase?

A) twenty-five Remote Desktop Services Client Access Licenses (RDS CALs)
B) seventy-five Windows Server CALs
C) fifty Windows Server CALs and 50 Remote Desktop Services Client Access Licenses (RDS CALs)
D) fifty Windows Server CALs and 25 Remote Desktop Services Client Access Licenses (RDS CALs)

5. A customer purchases a new server that has an OEM license of Windows Server 2008 R2 Standard
preinstalled.
The customer plans to exercise the downgrade rights to install Windows Server 2003.
You need to recommend which task the customer must perform before the downgrade to ensure that the
customer is in compliance with Microsoft licensing policies.
What should you recommend that the customer do first?

A) Back up the existing Windows Server 2008 R2 installation.
B) Start the server from the Windows Server 2003 installation media.
C) Start the server and accept the Windows Server 2008 End User Software License Terms.
D) Reformat the hard disk drive.

Solutions: