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Oracle Revenue Management and Billing 2 Implementation Essentials Sample Questions:

1. When is a recurring Billable Charge required to be created?

A) once a month
B) every time a group is billed
C) depends on the bill cycle
D) only when a new member is added to the group

2. Which option describes the steps required to ensure a characteristic is provided when a case is first saved, whether it is created manually or by a script?

A) Create a Characteristic Type for the Case entity, add the characteristic as a Case Type characteristic, set the Default flag for the characteristic.
B) Create a Characteristic Type for the Case entity, add the characteristic as a Case Type characteristic, set the RequiredFlag to true on the Initial State of the Lifecycle.
C) Create a Characteristic Type for the Case entity, add the characteristic as a Case Type characteristic, set the Default flag for the characteristic and a Default Value.
D) Create a Characteristic Type for the Case entity, add the characteristic as a Case Type characteristic, set the RequiredFlag to true, add a Default Value for the characteristic.

3. Which option identifies the tab(s) on Control Central as a Portal (and not as a fixed page) and allows implementations to configure additional Zones?

A) Account Information only
B) Customer Information only
C) Main
D) Main and Customer Information
E) Account Information only and Customer Information

4. Which option describes the step required to configure a type of payment that will reduce the current balance but not the payoff balance?

A) Create a Tender Type with a Financial Algorithmwith a Payoff value of 0.
B) Create a Tender Source with a Financial Algorithm with a Payoffvalue of 0.
C) Create a Tender Source and Tender Type with a Financial Algorithmwith a Payoff value of 0.
D) Create a Payment Segment Type with a Financial Algorithm with a Payoffvalue of 0.
E) Create a Payment SegmentType and Tender Type with a Financial Algorithmwith a Payoff value of 0.

5. Which option describes the configuration steps required to allow a user to generate a letter for a customer from the Customer Contact dashboard zone?

A) Define a Contact Class, define a Contact Type, define a Letter Template, add the Letter Template to the Contact Type, add an extract Algorithm Type to the Contact Type
B) Define a Contact Class, define a Contact Type, define a Letter Template, set the Contact Action as Send Letter, add the Letter Template to the Contact Type, add a Contact Shorthand to the Contact Type.
C) Define a Contact Class, define a Contact Type, define a Letter Template, set the Contact Action as Send Letter, add the Letter Template to the Contact Type, add an extract Algorithm Type to the Contact Type, add a Contact Shorthand to the Contact Type.
D) Define a Contact Class, define a Contact Type, define a Letter Template, add the Letter Template to the Contact Type, add an extract Algorithm Type to the Contact Type, add a Contact Shorthand to the Contact Type.
E) Define a Contact Class, define a Contact Type, define a Letter Template, set the Contact Action as Send Letter, add the Letter Template to the Contact Type, add a Required Characteristic to the Contact Type for the Letter Type, add a Contact Shorthand to the Contact Type.

Solutions: