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PMI Project Management Office Certified Professional Sample Questions:

1. In a low-project-maturity organization, the new CEO cannot realize the effective value the PMO brings to the organization.
How should the PMO professional respond to this issue?

A) Survey PMO customers to identify what benefits they expect to receive from the PMO.
B) Turn the PMO into a value management office (VMO) to ensure it will generate value for the organization.
C) Present the CEO with the PMO charter that was previously endorsed by the executive team.
D) Facilitate workshops with key PMO customers to showcase the value delivered and educate them by clarifying potential benefits.

2. During the execution phase of the project, the PMO professional notices that a project team is consistently falling behind schedule. Despite the best efforts of the PMO to provide additional resources and support, the team continues to struggle with meeting the deliverables. The PMO professional determines that the root cause of the delays is poor communication among team members.
Which two tasks should the PMO professional take? (Choose 2)

A) Replace some resources from the project team to make collaboration among the team more efficient.
B) Provide a series of project management training sessions to improve communication skills and foster better teamwork.
C) Escalate the issue to senior management and request additional budget for outsourcing certain project tasks to external vendors.
D) Reallocate additional resources from other project teams to compensate for the delays and ensure timely completion.
E) Implement project management software to facilitate real-time collaboration and communication among team members.

3. A PMO professional is acting as the PMO leader temporarily in a well-established and mature PMO unit. In this role, a PMO professional receives an escalation from the portfolio manager that a new business stakeholder's activity is overlapping with key portfolio management functions.
What should the PMO professional do to resolve this issue?

A) Train the new business stakeholder on the organization's key values.
B) Refer the portfolio manager to the approved project charter.
C) Assess the conflict resolution portion of the compliance code of conduct.
D) Review the adopted PMO charter with the portfolio manager and the new stakeholder.

4. An experienced PMO professional is tasked with establishing guidelines and procedures to ensure effective decision-making and accountability throughout the project life cycle in a large-scale project management environment. The PMO professional needs to facilitate the establishment of structured guidelines and procedures to govern project activities and promote organizational alignment.
Which action should the PMO professional prioritize?

A) Establish a centralized repository for project documentation and knowledge sharing to ensure transparency and accessibility.
B) Implement a performance measurement framework to assess project progress and outcomes against metrics of past projects.
C) Conduct regular audits to evaluate compliance with established guidelines and identify areas for improvement.
D) Collaborate with project stakeholders to define roles and responsibilities to ensure clarity and accountability.

5. A PMO professional has been hired to establish a PMO within an organization. However, upon starting, they discovered that a PMO had already been implemented a few years ago but was shut down due to its failure to generate perceived value at the executive level.
What approach should the PMO professional take when beginning this task?

A) Prioritize selecting industry-recognized tools and methodologies to demonstrate the value of the PMO quickly.
B) Investigate the root causes of the previous PMO's failure and identify any residual resistance that might affect the new initiative.
C) Adopt a well-known PMO framework from a leading publication to ensure a structured approach and avoid past mistakes.
D) Concentrate on delivering short-term wins and minimize the time spent analyzing the reasons for the previous PMO's failure.

Solutions: