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SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
Please choose the correct answer.
Response:

A) URL mashup
B) Custom mashup
C) Data mashup
D) HTML mashup

2. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:

A) You create the contact master record only and add it to the account hierarchy.
B) You create the contact for the first account and add the same contact to the second account.
C) You create different contacts for each account.
D) You merge both accounts and create the contact record for that account.

3. Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:

A) Service ticket
B) Sales quote
C) Contract
D) Visit planner
E) Opportunity

4. Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:

A) Create multiple Root Hierarchies
B) Upload Territory Hierarchy from Excel
C) Assign employee substitute to Territory Hierarchies
D) Define Sales Hierarchy Levels

5. You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account?
There are 3 correct answers to this question.
Response:

A) Bill-to-party ID
B) Credit status
C) Delivery status
D) Invoice status
E) Sales order ID

Solutions: