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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. What is an important part of the sales qualification process?

A) Predicting that the size of the small and medium sized business market for communications is stable.
B) Enabling employees to remain connected whilst out of office.
C) Understanding the psychological drivers of the business owner or manager.
D) Ensuring faster decision making for outstanding customer service.

2. Which applications are standard on every Nortel Business Communication Manager (BCM) system? (Choose two)

A) Unified Messaging.
B) Auto attendant.
C) Voice mailbox seat licenses.
D) Fax Answering.

3. Which best describes the Optimize customers under OpenPath?

A) Customers who want to focus around the implementation of new applications and solutions in their own right.
B) Customers who want to make operational cost savings with minimal change to their current infrastructure and systems.
C) Customers who want to replace the older systems with new unified communication solutions.
D) Customers who will make specific investments in upgrading some elements if the business case is right.

4. Which type of connection is commonly used to connect two sites together between which there are high voice or data traffic volumes?

A) Internet
B) PSTN
C) IP-based packet switched networks
D) Point-to-point

5. Which network component acts as an Internet telephone book?

A) DHCP server
B) DNS
C) IP address
D) Router

Solutions: