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最新的 Avaya Aura 33810X 免費考試真題:

1. A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.
Which statement describes what the Avaya support department needs be prepared to tell the manager?

A) Microsoft Skype Server are not supported.
B) Different Presence client software are supported on Avaya Agent Desktop.
C) Microsoft Lync Server are not supported.
D) Agent Desktop does not support co-resident Skype for Business client software.

2. During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.
Which value proposition would you use?

A) Avaya Aura® Contact Center solutions extend Avaya's Innovation In customer experience management to businesses, with the simplicity and value they require.
B) Avaya Aura® Contact Center solutions allow businesses to leverage Avaya customer experience management leadership In a solution that Is fit for purpose.
C) Avaya Aura® Contact Center solutions enable blended multichannel so businesses can leverage Avaya customer experience management leadership In a solution that is optimized for use with Avaya Aura®.
D) Avaya Aura® Contact Center solutions enable blended multichannel capabilities that can help to Improve customer experiences. Increase revenue, and customer lifetime value.

3. The IT manager installed AACC on physical servers. Which identifier is used for the creation of licenses?

A) IP Address
B) Host ID
C) Customer name
D) MAC Address

4. A Contact Center manager wants a thin-client desktop with a powerful widget-driven approach.
Which three deployments are allowed for Avaya IX ™Workspaces? (Choose three.)

A) Voice and Multimedia Contact Server without Avaya Media Server
B) Voice and Multimedia Contact Server with Avaya Media Server
C) Voice Contact Server only
D) One-X Agent
E) Multimedia Contact Server only

5. When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?

A) Firefox 66.0 32 bit
B) Google Chrome 74.0 64 bit
C) Microsoft Internet Explorer 11.0 32 bit
D) Microsoft Edge 64 bit

問題與答案：