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最新的 Avaya Aura 33810X 免費考試真題:

1. AMR Medicure wants to help their consumers If they have trouble doing searches on the AMR Medicure Web pages.
Which solution would meet AMR's requirements?

A) Co-Browsing Snap-In
B) Context Store Snap-In
C) Presence Snap-In
D) Web Chat Snap-In

2. Refer to the exhibit.

AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?

A) Agent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C
B) Agent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C
C) Agent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C
D) Agent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C

3. There are several factors why customers will buy from Avaya which Include:
* The sales person understand their business.
* The sales person being perceive as a trusted adviser.
* The proposal contains real value in a manner relevant to them.
What are two additional factors? (Choose two,)

A) The executive summary section of the proposal highlights the solution features.
B) Avaya solution Is technologically better or equivalent to other proposals but less expensive.
C) The proposal value Is obvious, so It is not discussed.
D) Avaya can deliver what has been promised.

4. A customer needs an application that is provided free of charge, and allows them to reduce the time required to develop and maintain scripts, workflows, and applications in the Avaya Aura® Contact Center.
Which application will meet the customer's requirements?

A) Avaya one-X® Agent Desktop
B) Avaya Control Manager
C) Avaya Contact Center Orchestration Designer
D) Avaya Agent Desktop

5. A customer wants a solution to minimize IT overhead costs and thick clients. Which Avaya application would you recommend to solve this business challenge?

A) Avaya Breeze® Platform
B) Avaya Control Manager
C) Avaya IX™ Workforce Engagement
D) Avaya IX™ Workspaces

問題與答案：

問題 #1 答案： D

問題 #2 答案： D

問題 #3 答案： B,C

問題 #4 答案： D

問題 #5 答案： A