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最新的 Avaya Aura 6201.1 免費考試真題:

1. Which two Advocate features address the condition called the Supervisor Shuffle? (Choose two)

A) Service Objective
B) Predicted Wait Time
C) Reserve Agent
D) Vector queuing priority

2. Which three statements describe the benefits of Best Service Routing (BSR)? (Choose three.)

A) BSR follows a specified strategy far skill selection.
B) BSR decreases titer workload across sites.
C) BSR creates a virtualized pool of agent resources.
D) BSR improves agent utilization.
E) BSR balances and improves service across enterprise.

3. Which application or menu can be used for creating an ACD on CMS?

A) CMS-Terminal
B) cms svc
C) CMS-Supervisor
D) cms adm

4. Which command is used to find the current CMS release?

A) pkginfo -x cms
B) pkginfo -p cm
C) pkginfo cms
D) pkginfo -r cms

5. A technician integrates the customer's network and links the CM reference between CM and CMS is greater than 24 hours.
What can be done to fix the problem?

A) From Solaris login as root and use the date command
B) Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
C) In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
D) Shutdown the CMS to the ak prompt level and adjust the BIOS time.

問題與答案：