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最新的 Avaya Aura 6201.1 免費考試真題:

1. Which two statements about scheduling backups with the Timetable feature are true?
(Choose two)

A) A Timetable should be scheduled to perform a Maintenance backup when the CMS is feast b
B) Timetable can be used to schedule a LAN backup of the customer's data.
C) A Timetable can be scheduled using CMS Supervisor or ASCII CMS.
D) A Maintenance Backup Timetable is shipped with the CMS system but it is not scheduled.
E) Timetable can be used to schedule a LAN backup of the customer's system.

2. To configure the eri0 network device on CMS, which set of Solaris files, must be edited?

A) /etc/hostname. Eri0 and /etc/netmasks
B) /dev/eri0 and /dev/hostname.eri0
C) /cms/install/net use and /cms/install/netboo.eri0
D) /net/eri0 and/net/netmasks

3. CMS Supervisor user forgot their password.
What must he do to reset a password in CMS?

A) Perform a manual login from CMS Supervisor and execute the passwd command for that user.
B) Write permission to the System Setup feature and write permission to UNIX.
C) Log in as root and execute the password command for that user.
D) Log in as a CMS administrative user and execute the paaswd command for that user.

4. The customer has both BCMS and CMS at a contact center
What is the major difference that could affect call data?

A) CMS records the call at the start of the call, and BCMS records the calf at the end
B) BCMS holds data longer than CMS
C) BCMS will not collect data if the link to the CMS is down.
D) BCMS records the call at the start of the call, and CMS records the call at the end.

5. Click the Exhibit button.
The Quick Credit call center opened at 8 a.m. on the Friday, the day after a holiday By
8:30, the customer service line had received 6 customer complaints all1 stemming from calls to the center the day before. Callers complained that they received the "all agents are busy" recording but regardless how long they waited, were never answered.
What caused callers to be queued even though the Quick Credit call center was closed on the holiday?

A) The holiday recording was not functioning properly.
B) The holiday was not administered in the holiday tablet
C) An agent forgot to log out.
D) The Communication Manager was down.

問題與答案：