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最新的 Avaya-Certification 3303 免費考試真題:

1. When testing a Reject Report through the System Telnet menu, it is discovered that the wrong field is included in the report.
Where would the list of fields be revised that can be used within the report to include the missing field?

A) the label section
B) the dimension section
C) the fields section
D) the expression section

2. A system supervisor calls support to report that when Job Agent view in Monitor is used, agents that are on break cannot be seen.
What is the reason for this happening?

A) Display of agents who have used the "Go On Break" function of PC Agent application is not supported in Monitor.
B) The agents are exiting out of the Proactive Contact Agent (PC Agent) application rather than using the "Go On Break" option in the PC Agent menu.
C) An agent who has used the "Go On Break" function Is shown as "Off Job" in Monitor.
D) An agent who is on break is not really on a job. The supervisor should see that the agent is still on the system by looking at a Dialer Agent view Instead.
E) Monitor may not be configured to display agents who are on break.

3. Which tool is used to obtain the operation status of the acdmon binary?

A) dunup_tool
B) adump
C) aodsnapdump
D) acdsnapshot

4. A system operator wants the Caller Line Identification (CLI or Caller ID. received by the called party to be from a particular field in the calling list.
What would be used to accomplish this?

A) carrier/phone service provider should build a Caller ID table based on called number and display based on this value
B) hard coding Automated Number Identification (ANI) on the Digital switch
C) carrier/phone service provider should suppress ANI from dialer
D) calling party number (ANI) by record
E) calling party number by Job

5. What manages users on an Avaya Proactive Contact (APC. pod configuration?

A) Enterprise Lightweight Directory Access Protocol (LDAP)
B) High Availability LDAP
C) Active Directory
D) Linux Shadow files

問題與答案：

問題 #1 答案： D

問題 #2 答案： E

問題 #3 答案： D

問題 #4 答案： D

問題 #5 答案： B