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最新的 WebSphere C9510-526 免費考試真題:
1. Which one of the following is not a service of the IBM Passport Advantage offering?
A) 24x7 support on all Problem Management Records (PMRs)
B) software maintenance and support
C) product updates
D) software download and licensing
2. What is measured by Service Given Days? The number of days from Call Entry (CE) to the:
A) first instance of a final service given code on PMRs.
B) last instance of a final service given code on PMRs.
C) non-definitive last service given code on PMRs.
D) T9 service given code.
3. Why is performing follow up (FUP) on the date set important?
A) To show the customer that they have not responded.
B) It shows commitment to our customers by the support professional.
C) It shows the customer that the Problem Management Record (PMR) is in need of being worked on.
D) To ensure the customer knows they need to send in files.
4. The Format Alter (FA) 1654 has a timezone. TZ field.
This refers to the timezone of:
A) L2 support
B) the customer contact
C) the customer's support contract
D) L1 support
5. A useful Add-on is missing from the IBM Support Assistant Tool. What does the Level 1 support professional needs to do?
A) Use IBM Support Assistant Lite with Add-on.
B) Update workbench with Add-on.
C) Reinstall latest version of workbench.
D) Reinstall Add-on.
問題與答案:
問題 #1 答案: B | 問題 #2 答案: A | 問題 #3 答案: D | 問題 #4 答案: A | 問題 #5 答案: A |
110.174.67.* -
不錯的考古題,我僅花了23個小時學習和記住答案,就成功的通過了C9510-526測試,我接下來準備P9530-039考試,請給我一些可用折扣優惠倦,謝謝!