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最新的 Dynamics GP 2011 MB2-868 免費考試真題:

1. You use Microsoft Dynamics CRM 2011 for Microsoft Office Outlook on a portable computer.
You are tracking several email messages, tasks, and contacts within Outlook.
Which of the following statements about deleting tracked items is true?

A) Deleting a tracked email message in Outlook will delete the email message from Microsoft Dynamics CRM.
B) Deleting a contact record in Microsoft Dynamics CRM for which you are the owner will delete the contact from Outlook.
C) Deleting an email message in Microsoft Dynamics CRM will delete the tracked email message from Outlook.
D) Deleting a task activity record for a completed task in Microsoft Dynamics CRM will delete the tracked task from Outlook.
E) Deleting a completed task that is tracked in Outlook will delete the task activity record from Microsoft Dynamics CRM.

2. In Microsoft Dynamics CRM 2011, which fields are required to create a service activity? (Choose all that apply.)

A) Subject
B) Start Time
C) Service
D) Resources
E) Customers

3. You receive an email message from a prospective customer who references a promotion code from a letter that you sent to an existing customer.
You need to capture a campaign response in Microsoft Dynamics CRM 2011. What should you do?

A) Create a new lead, and then convert the lead to an account, a contact, and an opportunity.
B) Create a manual campaign response and indicate that it was received from the prospective customer. Then convert the campaign response to a new lead.
C) Create a manual campaign response and indicate that it was received from the existing customer. Then convert the campaign response to an opportunity.
D) Promote the email message to a campaign response, and then convert the campaign response to a new lead.

4. A company with offices in Boston, Massachusetts, and Paris, France uses Microsoft Dynamics CRM 2011.
You need to ensure that resources in Boston can be scheduled to deliver services only for the Boston
office.
What should you do? (Choose all that apply.)

A) Set the time zone for each facility/equipment record associated with the Boston site to match the time zone of that site.
B) Create a Boston site record. Add all the users and facilities/equipment that are associated with that site.
C) Set the service selection rules to choose resources from The same site.
D) Set the time zone for each user associated with the Boston site to match the time zone of that site.

5. In Microsoft Dynamics CRM 2011, you create a contract from an incident-based contract template that has
three line items.
You invoice the contract. Which of the following actions can be performed on contract lines while a contract
is in the Invoiced state?

A) edit existing contract lines
B) cancel existing contract lines
C) add new contract lines
D) bulk-delete existing contract lines

問題與答案：